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March 2024 by Theron Smith
Ordered 2 decaf ice coffee(s) and ended up with regular coffee (not decaf) with the wrong flavor and cream. Terrible. Still sitting awake at 1am. Don't understand how all these dunkin's can't train their employees to make 2 drinks right in a row. Not a day goes by that some dunkin doesn't royally screw up my order. Thanks for nothing. $15+
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March 2024 by Steve Guntner
Wrong location. Find the correct location. Nothing here.
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January 2024 by Lynne Parks
Very friendly service!!! Nice smiles make the coffee taste better.
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November 2023 by Michael Marchiony
Applied 2 weeks ago and the general manager said that you were hired and I will send onboarding she lied and never returned my calls when asked where the parerwork was.
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November 2023 by Margot A.
I don't recommend this place, there are other places nearby to get what DD sells. I used the app to place & pay for a coffee & donut that I would pick up. Drove to the store to pick up my order. DOOR TO STORE WAS LOCKED. Staff was inside filling drive-thru orders. Got their attention, got a wave & then waited for door to be opened (this was approx 10:45am on a Sunday). Asked if it was locked for their protection? Because of crime? Didn't know if I felt safe entering .... Staff said it was locked "because most employees felt like not coming to work today". They didn't have my order - said the app was not working - I had proof of payment so I waited while they filled the order. Overheard a staffer tell another that they were completely out of a certain popular donut now. Store seems very poorly run, no planning; owner must not want to make a profit or succeed. It's a pretty simple business model but this place won't last!
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September 2023 by angel torres
Every time I order from here, it's a problem. When they first opened the coffee that I was served was cold, the second time I ordered 2 lattes and again they were cold and this last time I ordered a latte they gave me a plain black coffee. Employees seem not to care and make gaces if you say something. I'm not buying from this place again.
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September 2023 by Holly Jericiau
This location has the rudest help at drive thru window. My daughter and I have been there twice since moving here and they act like they're doing you a favor with attitude and all and when they got the order wrong they take it out on the customer. They seriously need some customer service skills and a smile to go along with it. Better yet it falls on management. Do better DD!!
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May 2023 by Marc L
The customer service provided by Neil was top notch he mentioned he was new but he got my order done in less than 2 minutes. I ordered 5 drinks and a donut and he made them all correctly.
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May 2023 by Linda
Service and quality has really gone downhill recently. The latest (and last straw): I placed a mobil app order and arrived to find the restaurant closed at 6:45 AM. The only employee was locked out because no one with keys bothered to show up. She suggested I wait an hour. A number of customers found the same surprise while I was there. Now I’m left trying to deal with corporate to get a refund for the purchase I never received. I’d give this location a hard pass.
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May 2023 by Anna Zherdetsky
Just when I have hope and come back to try it again, I leave disappointed.. again! The drinks are missing coffee, seriously they are always sugared up and barely any coffee in them. Unlike other Dunkin’s I stop at this one is the only horrible one I’ve had. The service is slow and there are flies all over the donuts! If you order a sandwich be prepared to wait a while while they park you. I have lost hope in this location and don’t recommend anyone to go there. It’s always looks empty there in the drive thru and parking lot for a reason. Management needs to pay attention or change.
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May 2023 by Brenda Unknown
Drive through at 533 am lady at window had to unlock several locks, was told she just got there and was exhausted ! will take 6 minutes to heat up oven to pls wait time now 538 still waiting ! Ok here comes order 545, where’s management ? This place is sad !
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April 2023 by Zoltan S.
some of the worst food i've had in my whole life. i ordered the bacon egg and cheese breakfast sandwich and it came with no bacon and tasted atrocious. i also ordered the sourdough breakfast sandwich and the bread wasn't even slightly toasted. it tasted like cardboard. hash browns weren't that bad. never returning to this place ever again. definitely wouldn't recommend.
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April 2023 by andrew taylor (at_87)
Donuts served faster then the coffee had someone with me almost gave up.
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April 2023 by Patrick Brown
Its brand new son its clean and service is quick. Much better than the Dunkin in Venice.
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April 2023 by Brenda Leddy
Drive through at 533 am lady at window had to unlock several locks, was told she just got there and was exhausted ! will take 6 minutes to heat up oven to pls wait time now 538 still waiting ! Ok here comes order 545, where’s management ? This place is sad !
