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March 2024 by Tracy J Silver
I called for a simple request of charging my account, and the fabulous staff offered me a reduction on my monthly rate. I so appreciate that as we enter our slow season in Florida.
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December 2023 by Torrie Kyrene Walters
Nice, clean, well maintained property. Ladies here are just Wonderful. Overall great experience. Highly recommended.
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December 2023 by John Blaurock
I'm a disabled veteran. I was coming to ask about the gate times with it being a holiday. The worker told me I can't park in the only handicap parking spot in the lot then continues to be disrespectful and I was the only person in the parking lot.
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December 2023 by Jeanne Heilman
The staff have been so great to work with here both the Manager Shirley and Rene. We feel very comfortable and safe using these storage units. Great work!
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November 2023 by James Lochner
Shirley went out of her way to help us with our storage unit. I would recommend her to anyone looking for a storage unit. Thank you Shirely! :)
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November 2023 by Steve
Shirley is great and always helpful. I received a very reasonable rental rate. The units are extremely clean and easy to access. The setup process for my unit was very simple. I recommend Extra Space Storage!
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November 2023 by Tom Schell
Great customer service! Shirley was highly professional and helpful. Had a space rented & out the door in 20 minutes.
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October 2023 by Esther Heintzelman
Shirley is a very valued employee with great customer care n concerns to do the very best she can m, and truly does. She is a wonderful asset to your facility...
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October 2023 by Robert Kolk
I had an excellant experience. I got exactly the space I wantedand could drive right up to my space. The Price was right.The staff person had been there 25 years and handled everyyhing.
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September 2023 by Jerry McNabb
Extra Space Storage in Venice has been good to us. Moving from Oregon last November, we had already rented a unit and felt good that our belongings were in good hands. Even after Hurricane Ian our things were still safe and sound. Shirley, who manages our facility has always been helpful and considerate of our needs. All in all, I would recommend ESS to anyone. There is great peace of mind when we know we are in good hands.
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August 2023 by chris whitnell
Shirley was extremely accommodating and efficient with meeting our storage need. Additionally, she was fun to talk with about our shared running activities. Thanks Shirley
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August 2023 by Laurah Austin
Wonderful workers to help you when you're in distress and need another storage and you don't need to make it any higher than it needed to be I thank you for that. It's clean but I wish it was 24 hours cuz I had more things to put in last night and I had to leave it in the car and things got caught up today and my power steering pump went out in my truck it's been a day and a half. So it would have been nice to have it open 24 hours I would have got it done yesterday. But overall everything is good and thank you for working with me on another storage unit
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July 2023 by Shea Ghering
Went with this company as it was clean, plenty of room, and rates were fair. Rates doubled since Oct of 22 for convenience of "supply and demand". Nice way to treat a veteran. Won't use again.
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July 2023 by Kristine Handrinos
Shirley was amazing! She was understanding and extremely helpful! She listened, and truly cared about what I was explaining. Went above and beyond. Didn't just dismiss me. Thank you!
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July 2023 by Stacey Jacobson
I met with Shirley for the first time today and she was super friendly and very helpful. She showed me where my unit was and walked me through the security proceedure to get in, etc. Her customer service was warm and excellent!