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November 2023 by Lucia L
Friendly and helpful staff! Thank you for your kindness!
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November 2023 by Ed Eastman
A shout out to Joe and his professional team at Gerber Collision and Glass in Venice! Thank you for your help in repairing my wifes 2015 red toyota sienna le! You went above and beyond getting parts and restoring it like new. The workmanship was beyond belief and the personal care and consideration was excellent! Anyone needing top notch collision work done by professionals who care head to Gerber and ask for Joe!
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September 2023 by Toni Sini-Cox
People were very friendly + professional.
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August 2023 by Jack B
So glad they were able to get my car in for repairs earlier than other Gerber's in our area. Shannon Cry rocks! Great asset to the front office team and does a great job of keeping you in the loop. I did have an issue with bumper not staying in it's clips and they repaired it without question. Warranty service on their work is excellent. Highly recommend this Gerber location.Services: Steering & suspension repair
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August 2023 by Mark Holman
She's great at her job great smile thank you
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July 2023 by Tim K.
I had dented driver side doors after my car was vandalized. Another company kept bumping my repair date so I looked again on Allstate's Good Hands network and saw a name I hadn't seen previously. So I took a shot in the dark and what do you know? Gerber was able to get me in shockingly quickly and while there was some teensy slippage of the completion date (it was a holiday weekend and I think we're all familiar by now with supply chain issues and it was only one day, so no big deal) the work was great and their coordination with Enterprise rentals was also an incredible convenience. Everyone I interacted with was incredibly pleasant. We live in the real world and cars have a lot of pieces so it's perhaps not surprising that things weren't quite 100% on the first go round. I had a very minor issue with a piece of trim that wasn't quite tacked down as much as it needed to be that I discovered after the fact. They were able to correct the same day I brought it to their attention and was covered by their satisfaction guarantee. No skepticism, no blame, no run around, they took it for a test drive, figured it out quickly, and now my car is probably quieter than it was when I brought it in.
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June 2023 by Calogera Becker
The manager of Gerber Collision did a thorough job on taking care of my vehicle.
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June 2023 by Laura Ann
Many autobody shops told me they were 8 months or MORE out! One even told me not to bother calling anywhere else, that this 8+ month situation was from Fort Myers to Tampa. I decided to make one more phone call to Gerber Collison and Glass of Venice. I was shocked when they could get my vehicle's repairs started by next week with an estimated repair time of about 4 weeks. To my surprise my vehicle was done one day earlier than the posted completion date. I love the app that they use to communicate to you of your vehicle's repair time, hiccups or just a quick note that everything is going along well. I never had to call the shop and there was no unexpected surprises. This shop works with Allstate so there was no back and forth I had to make with my insurance either. Paid my deductible and left with my vehicle this afternoon. Thanks so much to Shannon for all her hardwork and weekly communications. As well to the many mechanics and paint crew... my vehicle looks new... like I just drove it off the lot.Services: Painting
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April 2023 by Nancy Nyberg-Pennell
Unfortunately my car was a total but the staff was very accommodating and helpful during the process.
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April 2023 by william McCowan
Repair was perfect.. final cost was much higher than the original estimate. Insurance covered it
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March 2023 by Jim Simpson
The front bumper cover on my 2007 Honda Accord was partially detached from the bumper, and the engine splash shield underneath the bumper was severely cracked and dangling almost to the ground. I called my Allstate insurance agent who suggested two local firms that are Allstate-approved repair centers. I’m new to the area (Venice, FL) and had no previous knowledge of either firm, so I called the one closest to my house; Gerber Collision and Glass. I explained my situation and they suggested I bring the car in any time after 8:30 AM in the next few days for a brief assessment, which I did. I met with Joe, the repair manager, after about a 5-minute wait. He looked the car over and immediately said that although it looked bad, it would be fairly easy and quick to fix. I obtained a new splash shield online ($30) and took the car and new shield back to Gerber about a week later. Joe had the bumper cover and splash shield reattached in about the time it took me to drink a cup of coffee in their waiting area, and there was no charge for the work. The no charge was very nice but I appreciate even more the honesty, technical competency, and professionalism in my brief interaction with Joe and his company. I will definitely use this firm for any auto body repairs I may need for any of my cars in the future.Submitted by Jim Simpson. Venice, FL. March 18, 2023.Service: Body & Trim
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February 2023 by Matthew M.
Shannon at Gerber in Venice was fantastic to work with. My sons Volkswagen Golf had damage from an accident and all shops were telling me 3 months before they could even look at it. Gerber got me right in. Shannon kept in constant contact and texted updates. Car came out great and done prior to their estimated completion date! 5 stars.
