-
February 2023 by Marie B.
The manager I could strangle right now. There sis a dog in a hot car with no AC and I asked him if he could announce it over the loud speaker and he said, "we don't do that". So her we are waiting for the police. We have already been sitting here for 25 minutes. I dumped water In the cracked window but it's a pit bull and he didn't want me sticking my hand in there. Police juts showed up maybe now the manager will make an announcement.
-
December 2022 by Suzanne R.
I am a frequent goodwill shopper. I love to go and look and relax.Of all the times iv been to goodwill and had great experiences today was the worst. I found a decanter set marked at $14.99 and the tag stated 6 piece set. I could only locate 4 of the pieces on the shelf. I spent around 40 minutes searching the entire store to find the missing pieces and couldn't locate them. I took the item to the front and asked for a price adjustment since it was missing 2 pieces. A manager was called and the cashier who was really sweet explained to the manager 2 pieces were missing. The manager stated she would have to go in the back and reprice since they don't reprice on the floor. I told her no problem I'll step out of line so I'm not holding the line up. She told me oh no it'll be 24 hours before it's back on the floor.At this point I'm super confused so I tell her well I'm trying to buy it I picked it out and I spent 40 minutes looking for the missing pieces and now you won't sell it to me? She told me no it won't go back out on the floor for 24 hours. She told me I could buy it but for $14.99. I said why would I pay full price for something that's missing 2 pieces from the set??In all my visits to goodwill I never encountered an employee who flat out took something from me that I picked out and spent my time looking for the missing pieces and refused to reprice or accommodate. I honestly don't think I will visit this goodwill again after this experience and I'll stick with north port where the employees are so nice and so helpful. I never had an issue with them repricing something for me. Clearly wasn't my fault that 2 pieces were missing from the shelf. Very very disappointing
-
September 2022 by Jeff W.
The guy in receiving donations is rude and unprofessional. I was trying to donate brand new things actually worth a lot of money out of the kindness of my heart and he just didn't wanna take it because he's lazy. I offered to help lift it with him. Turned me away. Last time I'll donate there that's crazy.
-
February 2022 by Maren S.
Most expensive Goodwill I have ever been to. I had a hard time believing it. Clothes were all outdated. Not much selection of household items. The toys were incomplete. Additionally, this was the only Goodwill I note of that does not offer a senior discount. When asked why, they said that the surrounding neighborhoods were over 55 community and that other Goodwills were focused on getting products in and out.
-
December 2021 by Austyn A.
The woman at the registers name is Karen - not a bad woman, just allows poor behavior from her boss.. The manager with the short brown almost bob looking haircut is a snooty, rude, and almost obnoxious chatty Kathy - not that that's her name, she DOESNT WEAR A NAME BADGE probably for good reason since she is so rude to customers. Needs to be fired or at least have her job reviewed. I usually find peace in a place like this but she made it hell for me and other fellow customers behind me so much so they as well as I became irritated with how she treats customers as if she's the queen. It's your JOB chatty Kathy and you clearly feel too high on your totem to realize that. Needs to be pulled from company and hopefully she learns a lesson in customer service. Was SO rude to customers that one guy in line (I wish I had) had to say hey don't treat the customer so rudely and talk to her like that! Talks about what's going on in her life and overruled the customer many times. Get rid of her now!!!
-
December 2020 by Crazy Bernie S.
I'm giving this goodwill the full 5 star treatment. Very nice inside and no bad smell. Almost like shopping in a new store without the new prices. On the day we shopped it was half off all green tags. Found clothes and what nots to load into our luggage for the ride to Cali. If I lived in Nokomis I would be a regular.
