Pet Supermarket is a comprehensive destination for pet lovers, offering over 8,000 products for furry friends across more than 200 stores in 10 states. The store specializes in pet food, toys, treats, accessories, and grooming services, including self-serve dog wash stations and VIP Petcare clinics at select locations. Pet Supermarket is also dedicated to animal welfare, collaborating with local organizations to host adoption events. Customers appreciate the knowledgeable and friendly staff, who are passionate about caring for animals. Many reviews highlight the helpfulness of employees, especially in assisting with selecting pets like bunnies. However, some feedback indicates challenges with inventory management, as online orders may not always reflect in-stock items, leading to inconvenience for customers. While Pet Supermarket excels in providing supplies for dogs and cats, it faces criticism regarding the health and care of aquatic and exotic animals. Customers are encouraged to seek specialty stores for these types of pets. Despite these concerns, the store remains a popular choice for pet supplies due to its reasonable prices and friendly atmosphere, making it a go-to option for many pet owners in the area.
They have a good selection of pet needs. I take my kiddos here to look at the critters. I usually buy live nightcrawlers or mealworms here for fishing.
June 2024
Staff is knowledgeable and friendly. Thank you for your help with our selecting a new fur baby bunny this past week. The small animals in store are clearly well cared for and staff was knowledge about their needs.
February 2024
Ordered something online and credit card was charged. Went to drive and pickup, was told it was not in stock? Update your inventory online and please don't inconvenience people this way! Thank you!