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November 2023 by Arnold Eick
Got an oil change yesterday. Today noticed oil had leaked badly on my driveway and a friends driveway. Took the car back, they said the oil plug gasket was twisted when they replaced it yesterday. They supposedly fixed it now and offered a free oil change next time. Of course I won't go back. Now, at 85 years old, I Have to clean four oil splotches off the driveway. In 65 years of driving I have never before had a bad oil change.In addition, they quoted a four wheel brake job for $1,429.79.Masella's is doing it for $852.00.If you are looking for bad workmanship and high prices this is the place to go. They could have at least refunded my payment.Service: Oil change
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November 2023 by Lisa Gray
My husband’s truck for a flat tire yesterday am! They took us right away and took care of us! Would highly recommend! Definitely did right by us! ??
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November 2023 by David Lusty
Awesome service for a tire repair! I did not have an appointment and they took me right in and had me out in 30 minutes. Can’t recommend them highly enough.
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October 2023 by Shane Delegrange
JSN in S. Venice is the best! I am on the road constantly on my job and had emergency a week ago with my 2021 Ford Ranger. Because service dept. at Ford dealership in Nokomis, Fl. was not open, I made a call to JSN and not only got someone on the phone but had my truck in the shop the following morning with a diagnosis and solution & good advice. I was told that because of the issue with my less than 3-year-old truck that it may be best to see if Ford could help to save me money and time. I did just that and not only did they not want to stand behind their product/issue, they charged additional diagnostics fee (which was more than JSN for the same information) but missed the appointment they had scheduled and committed to me. I made a call back to JSN and within min. had a price, game plan and commitment and they followed through with all of it!Folks, if you are in this area, don't waste your time elsewhere especially with dealerships that charge twice what local companies charge - CALL JSN!!!! Jeff, Bradley (supervisor) and Erlan (technician) will not disappoint and will make you a customer for life!!Service: Transmission
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October 2023 by Francesca Crimu
I have been taking my vehicles to JSN for over 6 years. I have always been treated fairly and with respect. They've always been very up front about pricing and the work that my vehicle actually needs. Very honest kind people. Extremely professional, I recommend them to all of my friends. My mother has been taking her vehicles to JSN. Used to be pit stop for at least 10 years if not longer. Definitely recommend.
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October 2023 by jerry harris
I had an appointment for 9am for my driver side electric seat would not adjust the back rest. I agreed to the evaluation fee to find out the issue for repair. The car was there all day and the seat wasn’t even taken out for review so I didn’t even get a diagnosis and was charged $184. I can’t understand what they could possibly have done in the 7-8 hours they had the car. I needed the car for the next day so I picked it up. Since going there I have found out that the seats come out with 4 bolts and should have been part of the diagnosis.Service: Electrical repair
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August 2023 by david kohlfeld
First time using JSN, they were very thorough and detailed regarding my vehicle inspection, and gave me honest opinions about when further service would/might be required. Thank you JSN Auto Repair in Venice.Services: Tire rotations
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August 2023 by Monica mora
A review long over due. I was visiting the town with just me and my son, and just before leaving for home across state, i got a nail in my tire. I came across this shop just as they were closing, the moment they heard i was heading across state, with no hesitation fully fixed my tire and helped me get back on the road safely. I still thank the Lord for guiding me here.
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July 2023 by Evelyn Parker
I would recommend. JSN for any auto repairs they were absolutely amazing and were able to put my mind at ease that I would make it all the way home to Ohio from FloridaThey replaced my whole breaking system on the rear passenger side and went above and beyond to make sure that my van was done that day so my daughterwould make her flight the next morning and that we were safe to head back home andmake it there safelyTHANK YOU VERY MUCHServices: Brake service & repair
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July 2023 by Fasil Malik
They need to change their name again to Don’t Stop because this is the shop that you’ll regret bringing your car to as they lied to my girlfriend. They said they aligned her car yet the tire tread on her brand new tire that she brought from them was almost uneven. I would rather give a blank check to used car salesman than do business to them.
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July 2023 by TJ Friedman
JSN is the unicorn of the auto repair industry. 1) They tell the truth. 2) They charge a fair and reasonable price. 3) They don't try and sell you things you don't need. I would absolutely refer and recommend JSN to EVERYONE!Services: Transmission
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June 2023 by Jamie K.
Having been a loyal customer for 5 years, I had the utmost faith in this organization as being honest and trustworthy. So much so, I had referred family, friends, and acquaintances. Much to my dismay, after dropping my car off for an oil change I was told I needed a rear tire replaced. With that said, an alignment was notated as being performed on the service receipt. After picking up the vehicle, I started my journey to Miami for an extended cruise. After being out of the country for nearly a month, I headed north to Orlando. I noticed something being off a bit on my way to Miami, but I chalked it up to ridges in the roadway on Alligator Alley. Soon after, I notice my car jumping/pulling sideways when hitting bumps in the road. Let's not discuss when crossing train tracks en route to Orlando. Throw rain into the mix and I couldn't safely drive my car over 35mph or the rear end would pull as feel as if the car was hydroplaning. So after combing Orlando for reputable tire stores open on Saturday, Action Gator came highly recommended. They worked me in their schedule for a simple alignment so I could return safely to Sarasota. Problem solved; however, the wear on the new tire couldve been prevented had Pit Stop actually performed the service when the new tire was mounted. When I contacted the store and requested a refund of the service not performed, the gentleman rudely declined and disconnected. Not to mention, condescending and extremely unprofessional.Never will I ever return to this organization. They've lost a loyal customer over dishonestly, unprofessionalism, and customer service failure. Rest assured, everyone I know will be aware of this incident as well. Do yourself a favor and take your vehicle to Marcella's in Venice!!
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June 2023 by RandomRed240
Had them do front brakes, pads ,rotors , calipers and caliper brackets. About 150 miles later went to hit the brakes doing 70 on the highway and the front started hoping and I had to coast to a stop on the shoulder. Inside of the wheel was all scraped up and after taking the wheel off found that the caliper bracket was loose and was missing the bottom bolt. Went in that following week and explained the situation to one of the service advisors who said they weren’t able to do anything about it but they would have a higher up manager call. After a week I still had not received a call from them and had to call them back myself.Service: Brake service & repair
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April 2023 by Katie Laskowska
Great place. Nice workers and they quoted me less for a brand new tire than anyone else in the area. And they actually had them in stock ready to go unlike a lot of places. They have a spacious waiting area where I was able to get some work done while waiting, but they were so fast that I hardly even had time to finish anything. Do be aware that they make their religious beliefs known- the waiting room has a Bible, prayer box along other things. I don’t really care but if this is something that offends you or weirds you out now you know. They also abide by holiday hours so if you’re thinking of stopping in on something like Good Friday they are likely closed. Thank you for your hard and honest work!
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March 2023 by Patti Ries
I have used Pit Stop for the seven years I have lived in Venice Florida. I have purchased a battery for one vehicle. I have had oil changes done and a running light replaced. Each time I was met with profession and courteous staff. I have always been more than satisfied with the work completed. Each time I have needed service, it was completed when I was told it would be. The last service was completed by fitting me in because I needed to take a road trip. I cannot say enough about this company. I recommend them highly.Services: Tires
