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November 2023 by Vince
Excellent service, friendly accommodating staff.
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August 2023 by Matthew S.
Flawless process. The employee was amazing walking me through the process by phone. Unit was clean and ready. Access through the app gets you through the gate and to your unit.
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March 2023 by Eric Adams
We used a storage unit at this location for almost 6 years and have been very satisfied with all aspects of our relationship. Joey went above what was required to assist us, thanks!
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February 2023 by Gary Nickerson
Public Storage is a great facility reasonably priced and has friendly staff. Janice is my favorite she will go above and beyond to help you and to make sure that you're well taken care of and will answer any questions you may have I would recommend Public Storage any day. You won't regret it just ask for Janice. I gave her five stars!!!
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February 2023 by Jeanette B.
Matt was very helpful getting my new unit set up and explaining the billing and how to enter and exit the storage units. The price is set for six months which is great. The unit is easy to access and the facility is very clean.
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January 2023 by Diana H.
Awful!!! If you are late, they hound you non-stop numerous times a day for payment!
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January 2023 by Judi Ford
Janice at the 41 by pass location was wonderful. She made the whole process very easy. ?
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December 2022 by Seizo Ryuko
I wasn't too sure about using public storage until today. I want to thank the manager Joey for his help. He answered every question or concern I had and went above and beyond for assisting me. Best customer service I've experienced in awhile and will continue to use this location for my current and future needs.
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December 2022 by Shirley Redden
Joey is a great person. Help me make a change from one unit to the other and it was painless. Kudos to Joey.
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October 2022 by Nichole Grice (Ageless Beauty)
Granted I tried to access my storage unit after hurricane Ian but so far I haven't been able to get anyone on the phone or gain access to my paid for storage unit.
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October 2022 by Mande Penney-L
Debbie and Carli are the best. I have been a customer service manager and they are both top notch. Friendly and knowledgeable. Always there and willing to be of assistance.
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October 2022 by Lauren Moreland
Talked to Jessica yesterday, was a great help while figuring out the online rental process and helped me download the app. Great customer service.
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August 2022 by Vic Loner
I have used a lot of rental spaces I have to say this was the cleanest and very helpful front desk help I believe her name was Carly always smiling every time I come in
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August 2022 by Susan Rogers
I rented an 8x10 unit when this location first opened. I was lucky to get one inside! The staff was so friendly and they kept the facility spotless! I never had any concerns about someone gaining access to my things. Just this month I finished removing my belongings and closed my account. I would definitely use the Laurel Road facility again because it is still very well maintained!
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August 2022 by Chris Cruz
Staff was very helpful and polit Carly helped me every step of the way. I would definitely recommend them to anyone looking for a storage space.
