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March 2024 by Lisa J.
I went to Sunbug last year to find a new bathing suit. The owner, Norhala was helpful and inviting. Spent wayyyy more than I would ever have but it was beautiful. I live in MA so I knew I wouldn't be able to return it. I went swimming it exactly once. I washed it as directed did not dry it. When I pulled it out to go to Florida this year The top was a different color from the bottoms. It was hot pink The top faded. I brought it into the store and as usual they greeted my in the same way as the first time ... until I told them why I was there. These ladies treated me like a lepper!! They grilled me on how exactly I washed it and told me I should've washed it in Dawn dish soap. They quickly shut me down when I asked for a discount at least, as they would not refund me my money! I signed up for rewards last year so they had an idea of when I was there! I have never seen such a turn around in attitudes ... from giving me all attention when making a sale to being treated so very poorly when that sale had issues! They don't back up the products they sell. Awful business practices!! Try Swim City. I did this year and found an amazing suit and some very helpful ladies! ( I told the ladies what happened and they tell me they hear a lot of the same stories from others!!) Don't waste your time with SunBug.
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October 2023 by Kim R
Nice clothing selection and helpful staff. Very pleasant shopping experience.
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January 2023 by Elizabeth O.
My 12 year old niece was trying on a swimsuit- when she wanted her father's approval, an employee told him that he wasn't allowed to be near the dressing room area. It was confusing to her, awkward for him, and embarrassing for me as her Aunt. He was neither lingering nor actually IN the dressing area. She was ready to show him the swimsuit, so I called him over, and she pulled the curtain back just in time to see the employee kicking out her Dad as though he were doing something entirely inappropriate when he was actually trying to ensure that the swimsuit WAS appropriate for a preteen. I noticed and mentioned to the manager what had happened, just to explain the situation and ensure that it didn't happen to anyone else. (Her Dad was so upset by the episode that he immediately went outside.) I was told "I don't know what you want me to say." Here's what I wanted to hear- "I'm sorry that happened, and I'll ensure it doesn't happen again. Maybe next time I can announce that there's a man present (even though he was OUTSIDE the doorway to try dressing room,) so anyone who is shy can wait to walk out. However, they seemed to stand by their "no men" policy. So here's what I have to say- This shop is not friendly to families.
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August 2022 by lynn smith
Beware, this store does not stand behind it's products. My friend's and I will never shop there again. After wearing my new sweaters all of 3 times each they were full of pulls & looked awful. The owner of the store did nothing to make me whole.
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March 2022 by Judy G
SunBug and Twist are my new favorite places to shop! The shops are right next door to each other! They carry all of my favorite clothing brands plus other adorable options. And the amazing sales staff fit bathing suits perfectly for your body shape!!! Adorable beach cover-ups. Their jewelry, hats, bags and accessories are beautiful. A must on your trip down Venice Ave!!!
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January 2022 by Martina Kostkova
Tried one time to support this small business…purchased $98 sale silk pants, tried on at home, found one ripped cargo pocket and completely loose seams at waist. Returning damaged product within 14 days with my original receipt and tags still attached to store manager, this loud person (while still chewing her lunch on the sales floor), with a condescending tone accuses me of damaging this product (even after her store associate makes this comment“ I understand, these things happen, who knows how long and where these sit on a ship somewhere these days before getting to us”…)I was not offered any at all compensation, repair, or a full refund, when I asked for store manager’s info, was handed business card with name and store phone # only… unfortunately paid with debit card…contacting BBB next
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July 2021 by Christy Glass
Loved the selection & quality items in this store! Ladies were friendly & helpful too. I can’t wait to shop here again when I return to Venice.
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April 2021 by MICHAEL SINTA
GREAT STORE! Excellent selection of unique clthing.Owner was very helpful. Not pushy, honest and friendly.Refreshing!
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April 2021 by Pam Kolar
Best selection of stylish women's clothing in Venice!
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March 2021 by Linda Rissel
Wonderful sales people...nice inventory
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July 2020 by Heather Pellegrini
This is the only place I buy baiting suits, and my favorite place for dresses. Sandy is so amazing at picking out the perfect styles and size for my body. Before meeting Sandy I always hated shopping for a baiting suit- never liked how they looked on me and always felt bad about my body and myself after trying on suits. I go to Venice on vacation every year and for many years I walked out of Sunbug empty handed. Then 3 years ago I was in Sunbug and met Sandy. I was reluctant to let her pick out suits for me but finally surrendered thinking I had nothing to lose. Suit after suit I was shocked at how nice they looked on me and how good I felt wearing them. I had her pick out some dresses for me too. Since this first experience with Sandy was so great I went back the next year.. and this year too.. and was so grateful she was there each time. I bought a beautiful dress last year- their dresses are gorgeous and unique, and this year I bought 3 more gorgeous baiting suits that look great and I love to wear! Sandy knows how suits fit different body types and she is always honest... if she doesn’t think something looks great on you she will tell you. She isn’t there just to sell you something.. she is there to sell you something you look and feel great in. Sandy has changed my life when it comes to baiting suit season- I hope she never ever leaves the Sunbug!!! Do yourself a favor and go see her!
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July 2020 by Cori Zuppardi
My visit with my mother in law to SunBug was exceptional! From the moment we walked through the door, we were greeted with kindness. I later learned one of the associates was the owner. They were all helpful and informative but not pushy or over bearing. After a few failed attempts to find the right suit on my own, the owner found me a beautiful bathing suit. I was apprehensive about the cost, but a fellow customer urged me to take the leap, that her suits from there have lasted 10 plus years! They gave me specific care instructions to further the life of my new suit. I left feeling confident and excited to get into the pool when I got home. Thank you SunBug!
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July 2020 by Cori Rose Zuppardi
As soon as we entered the store, staff was kind and welcoming. Great selections, comfortable atmosphere. The owner and other associates were helpful and informative. After a few failed attempts on my own, the owner found me a perfect fit!! I left feeling excited about wearing my new bathing suit! Thank you
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July 2020 by Cindy McWeeney Iannini
First time shopping here, new to the area, loved the clothing, especially the bathing suits!! Will definitely be back, staff was wonderful, great way to shop local.
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January 2020 by Liz Waszkiewicz
What a great place to shop for a bathing suit. The women there are super helpful and friendly.