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December 2023 by kendra neace
Love it 5 stars in all areas
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January 2023 by Scott Christie
It's a bank, people inside were friendly.
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May 2022 by Steve Allen
I opened an account and they very polite and informative they answered all my questions I would refer a friend there.
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October 2021 by John E Ochotnicky
Been a customer of this Suntrust branch for 9 years. This USED to be the most customer centric branch in the area.Sadly, the legacy employees who made it great have left post merger into Truist, and have been replaced with BB&T resources, who do not embody the Suntrust customer culture.The new resources, including the managers, have a BB&T mindset.The new Truist bank acts like BB&T, where personal bankers hang up on customers, and managers hide behind process.Customer concerns are not heard, and advocacy for the customer no longer exists. I do not recommend Truist to a friend based upon the experiences at this branch.
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September 2021 by Amanda Torres
friendly staff and always willing to help9/16 went back today and it was a different experience. Little Miss Jen must have woke up on the wrong side of the bed was very rude in drive-thru
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September 2021 by John Ochotnicky
Been a customer of this Suntrust branch for 9 years. This USED to be the most customer centric branch in the area.Sadly, the legacy employees who made it great have left post merger into Truist, and have been replaced with BB&T resources, who do not embody the Suntrust customer culture.The new resources, including the managers, have a BB&T mindset.The new Truist bank acts like BB&T, where personal bankers hang up on customers, and managers hide behind process.Customer concerns are not heard, and advocacy for the customer no longer exists. I do not recommend Truist to a friend based upon the experiences at this branch.
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July 2019 by Neil Denoncourt
Mrs. Smith was extremely knowledgeable, and very happy to exhaust all of her resources to help me in all of my mortgage and banking needs on a Saturday no less! It is caring people like this that every company desires.
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May 2019 by Rhinopiek .
Atm busted, no eta on repair. Staff refused to help.
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August 2018 by Roksana Kowalczyk
I love this Sun trust on Jacaranda and 41. In south Venice . I use them a few times a week because we own a pet salon in Venice.
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July 2018 by Vanessa Chapman
Love this bank!! Had a wonderful experience.
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August 2017 by Aaron Jackson
Worst bank ever. DO NOT BANK HERE! THEY WILL STEAL YOUR MONEY!