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January 2024 by Arlene Swihart
Everyone I dealt with at the Ted Baszto Allstate company was very efficient in returning my calls and very kind and considerate. They gave me good advice and excellent service.
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January 2024 by max jackson
Had an issue with citizens that had me upset. Kendra got right on it and got back to me by tracking the progress in a couple days. Very grateful for her responsiveness. There's enough to worry about out there.
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January 2024 by Bob Reynolds
Kendra has been very responsive. The transfer time to reach her was quite lengthy
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January 2024 by Dennis Strittmatter
Service level from Kendra at the Allstate office was outstanding. Unbelievable follow up and service.
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January 2024 by J. N.
Allstate is not a good company. They do everything they can to delay and not pay claims.The brokerage Ted Baszto insurance refused to do anything to help.
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December 2023 by Mary Saracino
I was solicited through the mail. The offer was a bit misleading but I did purchase condo insurance through Cypress Insurance Company. A month later I received a cancellation notice. I completed the required inspections and they refused to reinstate the policy. My agent Barron sent me another policy for more money. I emailed and left voice messages for him to answer some questions. He ghosted me. The office staff that I spoke with were no help. Poor costumer service. I found another agent.
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December 2023 by Neal Shehab
Emily Barrera recently helped me open both a home owners and automobile insurance policies. Emily walked me through every step of the way . Emily was patient , kind ,and knowledgeable ! Thankyou Emily ,for doing such an exceptional job !
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December 2023 by John Cocca
Everybody is so helpful and courteous and go out of their way.
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December 2023 by Gary Fargo
I recently had an issue and in talking Emely she not only resolved it but was very helpful doing it
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November 2023 by Jason Mulliner
Lisa was great! answered all my questions and saved me a bunch of money!
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November 2023 by George Donegan
Emely was a great help get us set up with our initial appointment getting us in to the offices right away as we’re new to Florida. She helped us get our auto insurance set up with a great policy, with great positive attitude. Thanks Emely!
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November 2023 by Larry Wik
When my car ins renewal with another company increased significantly, I called the Baszto Agency since I already had home ins with them. Lisa Baker was a great help in getting a quick quote, which was more competitive than other quotes I received. Thank you, Lisa. I appreciate your support!
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November 2023 by venkata josyula (Josh)
Since coming to Florida I have tried other insurance companies, but I found Allstate Insurance really serves much better. For car insurance they help you get some money back through Allstate drive app. I highly recommend them.
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October 2023 by John bowers
Kendra went the extra mile to make sure all my request were done timely and with excellent follow up. I have been working with multiple banks and insurance companies and by far this has been my best experience.
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September 2023 by Deborah Groves
Called and spoke to Lisa Baker about both my condo insurance and auto insurance. I had an update wind mitigation report on my condo since the repairs were completed after the damaged was done by hurricane Ian.I wanted to know if I had the proper coverage for both, Lisa reviewed my policies and we talked about uninsured motorists insurance and dwelling coverage and she help me understand the importance about each coverage. I appreciated the time she took with me until I fully understood how the coverages were beneficial to me. Thank you for her great customer service.
