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November 2023 by Cheryl Hastings
I purchased a car for my son and chose Venice Toyota over other dealerships due to the professionalism and quality of service their personnel gave to me. Other dealerships were not willing to work with me to find the exact specs that my son was looking for. Venice Toyota diligently pursued the exact car my son wanted. They even delivered the car to my home in Naples, Florida as a courtesy for my business. I am impressed by the integrity and professionalism of the personnel at this dealership.
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November 2023 by Pam Sparks
Going for an oil change is an easy choice because I like going to the shop. They have these three bins, filled with all types of tools. There's all kinds of neat things that you can shop for as you wait. When scheduled I look forward to going. They got a great waiting room too. So it's never a hard ship getting the car done. And they have many people working so you can get help right away. You'll never have to chase someone down. 5 Stars all the way!
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November 2023 by Kristyne Clark
Just purchased a new vehicle from Brian J and he was very low key, no pressure, which was nice. He was very knowledgeable about the vehicle and took his time showing us all the features. Highly recommend him for anyone looking to buy a vehicle.
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October 2023 by Alex Grant
I LOVE Venice Toyota! I have had a stellar experience working with Scott in sales and Chris on the financing team. I knew I wanted a ‘23 Corolla Cross Hybrid, which are extremely hard to find lately. The second Scott knew one was coming in, he let me know, and I was able to reserve it quickly. The sales process was smooth, and they even got me a better interest rate compared to my own bank. Highly recommend!
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October 2023 by Phillip McCarty
Great experience, friendly staff. Got a very good deal on our vehicle. The loss of a star was that we wanted all weather mats that they denied us, although we drove over 5 hours to purchase the vehicle. Would have been a nice gesture as it really costs the dealership very little. Other than that, we were pleased with our experience with the staff overall.
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October 2023 by Damaris Strocko
The staff are welcoming, polite, efficient, and knowledgeable. From the moment you drive up to the service area and walk up to the service desks. I met with Chris my direct service guy Bobbie by the coffee area then I met Roman a sales person to the point where I’m strongly considering to purchase another vehicle.These folks at Venice Toyota are pleasant to work with. They are not pushy nor do they hover over or around like vultures. I’ve been coming here for years and it’s only gotten better.
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September 2023 by Jamie Smith
I wanted a specific color 4Runner. They found it and I go down to purchase it and was told it would be in within 7-9 days. When I get there the salesman says to me that he has great news. He found an upgraded package and happened to have one on the lot in a different color. But the color I wanted was on the way. Great, right? So I purchase the car that day. See you in about a week. Mind you that gave me no deal. Low balled me on my car. Not willing to negotiate. But I wanted the car. I had been looking for months. So fast forward 8 days. I get to the dealership to pick up. It’s a different model. Not many differences but still not the same. I could go on and on. They basically acted like it was no big deal. They didn’t deduct my 500$ I put down on my car when I financed. Thankfully “I” caught that. The manager after much pressure agreed I could pick out a roof rack and they would take care of it. So I took them up on that a couple weeks later. Manager Shelton must have memory issues. Send me an Amazon link for the one I might be interested in. If I bought it he would install it for free. Started out such a great experience and ended so disappointing. I love my car though.Jeff the salesperson is so sweet he should go find a more respectable job to do now that he’s retired.
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September 2023 by Denise Rafn
I had a fantastic experience buying a car at Venice Toyota today . Brittany is smart beautiful and fun ..Thanks for making buying a car exciting and fun
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August 2023 by Kris Hleuka
This time with Angela (as opposed to past times with some of your male employees) I was treated with respect and with regard to my time. She looked up my information quickly and discovered more that Toyota could do for me at that time, saving me time in the near future. She treated me as an individual, and was able to get my car done more quickly than estimated. She is much appreciated!
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August 2023 by Mandy Hankison
I had such a great experience with Jeff, it was my first time purchasing a vehicle and he was extremely patient and helpful going the extra mile for my financial needs, I couldn't have asked for a better salesman! Anthony made the paperwork smooth and easy to understand and all around a much more enjoyable experience! Thanks so much.
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August 2023 by J Loveless
We moved to the Venice, FL. area just two days ago. We stopped at this Toyota dealership to scope out the Tundras and came across a really nice one for a competitive price. Brittany took wonderful care of us during the two days of researching and negotiating. WHEN we come back, Brittany will be our go-to contact. She is very knowledgeable in her products and a very effective communicator. She was very patient with our questions, concerns, etc., and made the process of purchasing a vehicle so easy and straightforward. Thank you, Brittany, for being so kind, attentive and patient with us!
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August 2023 by Angel Acevedo
I’ve purchased many cars over the years and never have had such a good experience. Erik is a top-notch salesperson, very professional and knowledgeable. He ensured that I was pleased with my purchase, and after I completed the paperwork. He patiently went over the vehicle's features. I highly recommend Venice Toyota.
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July 2023 by Christian Gallagher
Bad experience. First you tell them where you wanna be on payment and they show you a car that is almost 300$ more a month. Then show you a car that’s still over on payments and the interior is disgusting. Seats are stained brown and their grey seats. Then takes 2 days to do financing and then get a text saying sorry we can’t get you a loan. Not even a call to see what I need to do nothing just a text basically saying we can’t help you. I drove a hour there because they had trade in deals and also do not honor their price on their site they sell you at the original price. Overall a bad experience and the sales guy Jeff was useless. Ended up driving another 20 min away and got a car with no problem and they did what they could to help unlike Toyota. Will never go there again or recommend anyone to
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July 2023 by Susan Cates
Venice Toyota did a fantastic job on the repairs on my vehicle. They have been extremely busy since the hurricane so there was a long wait, but worth it. The office staff was very pleasant and worked around my crazy schedule. Job well done!
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July 2023 by Waldemar
Excellent cutomer service. Professional approach to business. Knowledgeable team of car sale experts. With the volume of vehicles being sold at this dealership, you'll still be getting full attention that would meet all your customer needs. Exemplary Dealership, quick and reliable service. Highly recommended. Thanks Tommy and the team for your great customer service.