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March 2024 by Jan L
While visiting in the Venice area, I needed to have a new prescription sent from my out of state doctor. Waited till mid afternoon to give them a chance to get it filled. Got there, they had no record of receiving it. That was upsetting as I really was in need of this prescription. The young lady (I think her name was Ris?) I was working with was so helpful, she got additional help with the situation and she suggested I call my clinic at the same time to confirm it got sent in. Later my clinic sent a message that they have resent the prescription to the correct location, what?! I gave them the accurate location and phone #. A bit later I called the Walgreens phone # and was able to confirm with the automated help they had received the order and was still working on it! Couple hours later I received the text that my order was ready! My husband went in to pick it up for me and the same lady was quick to apologize for the delay and was hoping that I would be feeling better soon as she knew the pain that I was in. Beyond grateful for her and wanted to give kudos to this pharmacy since I had seen some that were not so good. People need to take the time when they are happy to compensate for the people who are not!!!
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February 2024 by Va Ve
Walgreens your reliable neighborhood pharmacy. Courteous and attentive. Easy parking right off Tamalpais.
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September 2023 by A
This place is a joke and will not answer your phone call. They will continue to place you on hold until you eventually hang up in frustration. Avoid!
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September 2023 by Andrew Palmer
They suck
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September 2023 by ameier
This place is a joke and will not answer your phone call. They will continue to place you on hold until you eventually hang up in frustration. Avoid!
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July 2023 by Elisabeth H.
I want to write a positive review because the staff at this pharmacy go above and beyond. This location is my regular spot and I find the pharmacy staff and cashiers here to be friendly and truly have the patience of a SAINT! If there's long lines it's because there's a lot of people in need of medicine. I honestly don't know how the staff manage to keep up with the constant flow of people but they try to help as many and as quickly as possible. Thank you Walgreens staff for all our pharmacy needs!
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January 2023 by Nancy Olevson
Dirty store, slow staff and certainly a place you can get ? sick
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November 2022 by Mark Mansfield
1. don't leave pharmacy customers on hold for 20 minutes
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August 2022 by Paradise Lover
I don't think drugstore cashiers should go to work if they are noticeably sick!
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April 2022 by Connie K.
Terrible phone service. I received a text message to call the pharmacy regarding a prescription that I refilled. I requested the refill online but apparently there was a problem with filling it. I called the number referenced in the text message and was told to hold, there was 1 caller ahead of me. After 20 minutes on hold I was cut off. During that 20 minutes a clerk picked up 5 times and told me to continue holding. He was so quick I was not given a chance to say anything. This pharmacy is always backed up. I will consider changing to another location. Very frustrating!
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January 2022 by Margot A.
Worst system of personnel to work the front end check out. Wait in line, then when it's your turn you will wait some more while they handle the FedEx drop off that just walked in, then wait longer when they take the phone call. Whatever happened to handling the customer IN FRONT OF YOU TRYING TO MAKE PURCHASES? I ended up canceling my $26 purchase to be just the 39 CENT photo order. This is not worth the time to shop, go elsewhere
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January 2022 by Laura Lang
Aside from covid/employment issues, this pharmacy has been a hot mess for years. Always looooong waits and often poor customer service. They just can't seem to get it together at this location.
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December 2021 by Rob Oak
Fast and great service. Had to do a rapid test for my travel back home to Canada prison. Thank you for making it easy and free!
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November 2021 by RALPH Elkins
I've had my prescriptions here for several years. They have a high turnover rate in the pharmacy. I can always count on them being rude and slow. I was recently yelled at and hung up on because I asked for the pharmacist name to complain about the dismissive treatment I received from her. I'll move my prescriptions when I get time. I wouldn't waste my time coming here.
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April 2021 by Ron N.
I would go lower but it will not let me. This store is horrible, they say your prescription will be ready at a certain time, It never once was. Always takes an extra 15 to 30 minutes. If you do go here, the drive through takes priority. Would recommend going elsewhere though.