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November 2023 by Jeffery Schecht
Prices are good, stuff was very helpful. Pleasant atmosphere. We go back for sure
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November 2023 by l g
Do not work at this specific store ...Nicolas Siefert is a terrible manager and lier. Doesn't respect people, lies to your face. There's better liquor stores in Vero to go buy...
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November 2023 by P & S Merlier
Whenever one purchases a case of liquor it seems to be impossible to get the original box, so the bottles never fit right and consequently the box does not store properly. Staff rolls theirs eyes when you ask for and unopened box.
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November 2023 by Scott Mynuk
Store layout keeps changing. Very few staff to help
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October 2023 by Terry Oshea
Great Deal on my Yellow Tail Shiraz
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September 2023 by Joseph Siwicki
Always very helpful when needed. They even fill my order over the phone so all inhave to do is show up pay and leave. 5/5 for customer service and cleanliness
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May 2023 by Alexis Koontz
Not a bad store don't get me wrong. Need new workers here though. The older women's think it's decent to yell customers ages across to other coworkers. Ontop of being disrespectful and bashing younger shoppers. Experienced this tonight. Worst experience here yet, with discrimination on customers ages, even with being over 21!
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May 2023 by Kadee Medrano
My husband and i visited ABC at 602 21st St, Vero Beach, FL last night and had the most appalling experience i have ever encountered in customer service. Upon reaching the register, my husband, 36 and I, 30 were carded to purchase 2 bottles of wine. Normal protocol, i get it, but when my husband handed over his government issued Permanent Resident ID card, the woman proceeded to tell us that it wasn't a legal form of ID. He also showed his European ID. Mind you my husband has had his green card for 2 years now and we have NEVER had an issue with it anywhere else because this is a GOVERNMENT ISSED ID. The woman at the register proceeded to tell the both of us that if my husband left the store immediately that she would then sell the wine to just me. By this time she started grasping the wine bottles as if we were some kind of criminals. Confused by the entire transaction we began asking questions like how can this be? My husband uses this LEGAL form of ID for everything, he is a resident of the US and isn't required to carry his passport at all times. It's one thing if your company doesn't recognize this as an ID, but it is legal and besides all of that, the way this woman handled the situation was completely unprofessional and rude. My husband and I have both worked in hospitality and the service industry for over 20+ years combined and there is a way to speak to customers. After we started asking her why after 2 years she is the only person to ever tell us this ID is not valid, she grabbed both bottles and put them under the counter as if we were trying to steal them or something when we were simply asking how this can be? Then she refused to sell me the wine and demanded we both leave the store. I don’t know what your company policies are but this woman was willing to "break the law" one time telling my husband to leave and sell it to me, but then when we were asking how she cannot accept this ID she started raising her voice, speaking over the both of us, demanding we leave and then refusing to sell. You clearly have some bigots working for your company and i am absolutely appalled at the way this was handled. I was a loyal customer to this business and I will question the next time I need to go here and will gladly take my business elsewhere and will be sharing this experience with everyone i know. The both of us left the store physically shaken, my husband was extremely upset and felt completely discriminated against and this is not the way you treat someone who pays taxes in this country.
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December 2022 by Ovzim Sedoc
Looking for a gift of rum as a token of appreciation. Since we know nothing about rum, we asked one of the staff. Very helpful. Even showed us some gift packages with beverage containers. Good feelings, even though the store was busy.
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November 2022 by Ron S.
For those who like upscale liquor, this place offers nothing. I have seen better selection of liquors in supermarkets. Furthermore, the staffs in both stores have an attitude--no one there to help and they will give you a healthy dose of disdain when asked. Even the cashiers set a standard for unpleasantness but only if you can interrupt their conversations with their colleagues behind the counter. The good liquors are skimmed off the top of their inventory and supposedly placed in the vault, but that's not true. I have been invited to purchase from the "vault" but only after I spent $1,300 in the store. The vault selection was a joke and a scam just to get you to spend $1,000 bucks on run-of-the-mill beverages to qualify to buy very limited, if available at all, good stuff. I imagine their "special" buddies are the only ones who get the good liquor. Just avoid the place and buy online.
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October 2022 by Kristin Wilson
Great service. I was looking for a specific gift and associate to help me find exactly what I wanted. A very happy lady then rung me up and I was out the door.
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March 2022 by Elsie P.
No one is willing to work here at this location. No enthusiasm at this store at all! We wanted to look at some lighters and the guy barely wanted to show them to us. Even though we bought 2, we knew what we wanted. As far as liquors, same story. If you know what you're looking for, you will have no problem. No one cared in this store, just grab what you want and pay.
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March 2022 by Laura Anne
Lovely organic selection. Cheaper than Publix liquors.
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February 2022 by Brenda Haskell
I love this chain of stores. They have EVERYTHING. Always clean & very organized . Staff that helps. This store lived up to the reputation.
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February 2022 by DonnIe
Has pretty much everything except very small sake selection. Crowded aisles if you.are trying to maneuver a cart.
