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March 2024 by Rich Ataman
Great service, great furniture and prompt delivery. If you need anything from the store please send Nick Terapak since he will take care of you and make sure that you are well taken care of and leave happy
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February 2024 by Carmen Rivera
Jeff at Ashley furniture in Vero has been amazing from start to finish on my purchase. I cannot say enough, what a pleasant experience.. even with the hiccup of not matching sofa legs, he contacted customer service. They reached out to me within 15 minutes. My order is on its way. I cannot say enough about the prompt response. The professionalism you don’t see it often and I’m super grateful. Thank you.
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December 2023 by Bobette Cousineau
Take heed.Premium delivery is a joke.The furniture was assembled in my home. Missing nuts and bolts and wobbly. They did send an entire new set up the following week. Only they shorted part of the delivery. Was rescheduled for the next Monday. No call no show. They expect you to take an entire day off work for their shoddy work.I requested the remaining piece be delivered to the store. I would pick it up. Another fail.Premium delivery is a joke. Ashley stores are a fail.We bought entire living room set from rooms to go.That experience was spot on. I strongly encourage you to miss Ashley and find your dreams with a different retailer
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October 2023 by Tony DiFrancesco
Ashley's was the third store that I want to for a Lazy Boy. I should have started with them and saved the running! No pressure while looking around and all questions were answered. Thank you Ms Gardiner for taking care of me. Sitting in my new chair to write this review.
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October 2023 by Juan Rios Jr
this is been the worse experience of my life, is a place where u buy , 0 returns accepted as if you were buying staff from distribution sales places, I was told that I had 3 days for returns. nope. they don't do returns,, and after u paid is worse than car dealers no body wants to help every body transfers to someone else. and u only hear I'm sorry. is corporate that changed the Rules,, DON'T BUY FROM ASHLEY,, BAD PEOPLE DO DEAL WITH AFTER YOU PAID, LOTS OF LOVE TILL THEY GET YOUR MONEY....
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August 2023 by Barbara Bailey
We wanted to purchase a piece of furniture but weren't allowed because we wanted to pick it up ourselves instead of paying a delivery fee. We have always picked up our own furniture from local area furniture stores. ( over 30 yrs) Rooms to Go and Badcocks. We will never step foot in Ashley's again! Major disappointment!
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August 2023 by Jim Bowen
We needed a new sofa and oversized chair for our family room. We had purchased a leather couch and loveseat from Rooms to Go four years ago and both were falling apart. We learned too late that the “genuine leather “ furniture we had paid an outrageous price for was, in actuality “ bonded leather.” No wonder it fell apart. So, aside from the decision not to ever buy anything else from RTG, we decided to try Ashley Furniture and again, buy locally. Upon arriving at the local Ashley Store, we were very impressed with the lack of “hovering “ used by our salesman, Daron Miller. He introduced himself and said he’d be happy to answer any questions we might have and then left us alone to shop. Big difference from Rooms to Go. Their salespeople descended upon us like locusts and never left our sides for the duration of our visit. Needless to say, we prefer to shop at Ashley Furniture. No hassle - really! We found three collections that we were interested in and asked Daron some questions about upkeep, durability, etc. We were looking for a microfiber material, due primarily to the fact that my daughter and son-in-law had purchased a microfiber sectional for Ashley in Ft Lauderdale and were very pleased with it. The exact collection we chose was not on the showroom floor in the color we preferred, but it would be available in a few days. That evening, Daron emailed me a message with photos of the three collections we had picked out with prices. Three days later he notified us that the collection we wanted in the color we picked out had been delivered to the store early. So, we decided to go back to the store and close the deal. This was one of the easiest furniture purchases I’ve ever made. This happened because Daron and his partner Desi both knew their product line and didn’t try to sell us something we didn’t want. Plus, they’re both genuinely good people who are more interested in making the customer happy than making a buck! We may not need more furniture in the near future, but when we do, Ashley Furniture will be our first choice.
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August 2023 by Mary Kelley
Mr. Miller was very helpful!! They took very good care of us.. Ashley has gained a Customer & I will recommend Ashley & Mr Miller to Everyone!! Thank you for an Awesome experience
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June 2023 by Cee Cora
Stackable beds were ordered and delivered, and all the screws were not screwed in one of the beds. The railing was also not installed on the other bed. I emailed the sales associate who handled the order almost 2 weeks ago about the issues and included pictures, but I still have not received a response. I and my mom have also tried the store with no answer. Don't tell people to contact you if you're having issues, and when they do, you don't respond.
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June 2023 by Lira M. Latimer
Fabulously modern-glam & chic. Love it!City Furniture/Ashley always gives me the modern look I want. My parents have used them for years. Not only stunning but good quality and quality matters.
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June 2023 by Ellen Cuiffo
Gayle, our salesperson was very knowledgeable, courteous and helpful with our project choices. She wasn't pushy at all. Very pleasant experience.
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June 2023 by Jon White
Be warned if you ever have to have something repaired! Been waiting for almost 7 months now for a power supply. Couch stopped working in Nov. 22, within the 1yr warranty period, called they came out and inspected it on 11/8, found the problem. Didn't place the 'repair' order until December, ETA of Feb'23.... called in Feb and I was told, nope it's 3 mo waiting period once order was placed (which was Dec), call back in March. Called back in March, oops, delayed until May. Eta May 24 for repair, we received a single part did not hear from them, and it seemed like the wrong part. Called May 25, find out that we need a second part....no ETA....on the phone with them right now and still no ETA. What a cluster.Do not recommend buying.
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May 2023 by Beckie Selph
Ashley Furniture was awesome in helping me select the right couch and chairs. The customer service was excellent and Daron was extremely professional yet personable. There was no pressure and it was a very pleasant experience. I would highly recommend Ashley Furniture .Beckie Seloh
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May 2023 by Michael Amenta
Went looking for a bed, Frank was our associate. We previously bought furniture here before, and we met Frank.Was wonderful to work with. Once again he guided us in the right direction.Thanks Frank and Ashley Furniture have having great employees.
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April 2023 by JOEY DELO
I bought a bunk bed and paid extra for the warranty. The bed was short 4 bolts I asked them to send them. Almost a year later no bolts I call the store. They send people to put the bolts in. They were supposed to switch out the bed. The guys left I came back in town after being gone to realize I have bolts sticking out of the stairs going to the 2nd bunk. And the stairs aren't even attached to the bed. I'm assuming Ashley is looking for a law suit because this is crazy how they left the bed. This is a hazard 100%. Bolts sticking out of the stairs haha.
