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November 2023 by Mac
Great store! Caitlin was very helpful in finding me a New Samsung! Very friendly and informative on new products, able to walk out fast w/ new phone in hand! Good vibes!
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November 2023 by Diane Clevenger
Great staff! Went in for a discount with my job, and i eneded up saving more money with First Responder discount! The best service ive ever recieved at a AT&T store! See Kaitlyn!
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November 2023 by Daytona Henry
My initial visit was fine, the manager was helpful and answered my questions. When I went back to pick up the phone I ordered, I purchased a case and a screen protector that has a "life time warranty" with free replacement if it breaks. The associate gave me the wrong size case, human error I get it. I went back to get the correct case and felt rushed by the associate. Not even a week later the screen protector broke, I went back for my free replacement. Come to find out I was misinformed and it is $10 and change to replace the screen protector. I told the associate I was told it was free replacement, he said no it wasn't. Apologized for the error and told me multiple times that I needed to pay for the replacement, he didn't even try to get it waived or come up with a solution to waive the fee. Instead pushed that I pay for it. If I knew that I wouldn't have spend the $45 on the screen protector.
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November 2023 by angie clark
We are please with everything so far since we made the switch.. the fiber internet is amazing!! However we were quoted a price over the phone and a little less than the quoted when we went in to switch.. then the bill came out for November already and the price is not even close it's like 100 + more dollars than what was said our bill would be with internet and 5 phones
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November 2023 by Peggy Moriarty
Fantastic service! All the representatives were very friendly and helpful. Caitlin knows what she’s doing! Best AT&T store around
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November 2023 by Jerome Barreca
Awesome experience with This AT&T! Caitlin went above and beyond with her costumer service, all reps highly recommended! 10 stars all the way!
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November 2023 by Hannah Beppel
we traded in an iphone for the new one and caitlin was the one that helped us. she was great and the whole thing was fast and easy! we were in an out of there in less than an hour.
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September 2023 by Hannah Bologna
Pricing continually changed throughout the time I was there, they quoted me for the wrong phone which would have cost me triple. Was told they didn’t have the phone in stock and that I’d have to come back in a few days, waited an hour while they set up my account and never was told they have to run my credit. The only reason I was told was because I have a security freeze on my account.Was offered a trade in value for my phone or $880 but in order to get it I have to sign up for monthly installments on a new phone, can’t do it in one transaction. Was told to get the credit and use the installments, I have to run my credit. I told them I would like to just keep my phone o have now, they insisted they have to run my credit regardless.Waste of time and poor communication.
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September 2023 by Michael Norton
Helped a family member who needed some billing issues explained to them. Only complaint is that they couldn't print off copies of the bill due to a broken printer!
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September 2023 by Aim High
Awesome employees, recommend every employee there. Best staff, but the damn printer is always broken. Would recommend replacing printer.
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March 2023 by Jason Bottorf
Nice store and they were a lot of help. Very professional, polite and helpful.
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February 2023 by Tasha W
Friendly, respectful, personable. Unfortunately I had to go to a different location because the help desk couldn’t recognize their store number, as the store had just opened. Called the other store before I went and put a note on the account I was coming off of to try and make the process easier at the other store.
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February 2023 by ofelia calderon
Such welcoming staff Keisha was patient and very well knowledgeable appreciated all the saving she helped me get on my phone and internet bill . excited for my fiber internet
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February 2023 by Laureen Mc Grath
This store is still not open even though it says it's open when you look up their phone number I went up there today has a lock Box on the front door and no merchandise in the store
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February 2023 by Ydaliah Perez
New AT&T store is awesome DIDNT have to think twice about switching from T-Mobile it’s to good to be true the promotions they have and the great coverage they have in Vero they pull up a coverage map and shows that the area I need has great connection as proof I even got extra discounts for working at target ! Will be recommending my family members
