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February 2024 by Esteban Rodriguez
Terrible customer service. Went to buy a phone and they kept pushing to make me buy a phone i didn’t want and whole time tried to get me to switch my plan. And the ac did not work in the store! Two girls in the store were too busy watching TikTok’s and annoyed that I walked in from the beginning!
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January 2024 by Sue Smith
Not helpful at all. Very disappointing as I have been with them for over 40 years. Not goid.
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December 2023 by Samantha Bucaj
Great experience, very knowledgeable, patient and understanding. Jagger who helped me answered every little question I had, he was also very nice about everything, Brandon too.Great experience thank you so much guys !
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September 2023 by Marybeth Costley
Incredible Staff @ The AT&t store #1015210 US Hwy 1Vero Beach, fl 32967Each time I've been in the store I've watched Maddie and both other employees that were with her on separate occasions assisting customers with professionalism, knowledge and kindness. Not only did they assist who they were with they greeted others and addresses their needs while working with a client. I've really never seen such amazing customer service with such positive attitudes.Congratulations on fantastic employees
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July 2023 by Jackie Tabacco
With this being the closest AT&T store near me, I've had the great fortune of meeting the employees who work there and have been very helpful with any questions that I do have, when it comes to technology and phones I'm very inept. I have been fortunate to meet Spencer Murray as an employee for AT&T. He has gone beyond the call of duty to help me, and is always gracious. I'm 85 years old and feel so lucky to have met him.
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March 2023 by Ken Morton
I ordered an iPhone 14 from the store in October 2022, but changed the color selection a half hour later and instead ordered the correct color. The first order was nonetheless delivered to the store, I did not take the phone, and the store said they would return it. The right color phone arrived and I paid for it and picked it up. I later received information that the returned phone had not been received in the warehouse. I returned to the store and was told they had a new manager and he would return it. There were then two new managers. Now the phone is lost but the store will not take responsibility even though the salesman involved confirm I never took the phone. AT&T corporate is issuing threats to damage my credit rating if I do not pay for a phone I never had. My only guess is that someone in the store stole it leaving me with a mess
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February 2023 by Miranda Thorpe
I went to purchase an iPhone screen protector- the sales guy showed me one that was not exactly what I wanted- finally found the one I needed I asked him to put it on - asked if he could do it properly. He said he had worked at many stores so yes. He proceeded to fiddle with it, try numerous times to place it correctly then gave up, saying the product was “defective”. Of course, that was the last one on the shelf so he offered me the first one I didn’t want so I left. The guy was clueless.
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November 2022 by john smith
The lady ìn çharge knew he phone and was willing to help. §aved me hours.
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August 2022 by Tina K
Best experience I have ever had at an ATT store! My Galaxy S8 was taking forever to charge, and not holding the charge for long. I stopped by this ATT store and had the pleasure of meeting Maddie, who informed me I could switch my old S8 in for a S22 at no charge (except taxes). Maddie is extremely tech savvy, knowledgeable, kind, courteous and laid back. Maddie knew the answers to all my questions and took the time to show me several things about my phone. Maddie is an absolute gem and I hope ATT values and rewards outstanding employees like Maddie!
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January 2022 by Karina Marchese
Great customer service and helped me with exactly what I needed!
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October 2021 by Heather Berlin
Alex was so amazing and helpful. I can’t say enough about him. He was kind, knowledgeable, and fixed my phone problem very quickly!! Thank you ALEX!
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September 2021 by Barb Leggett
I was at this location to upgrade my phone and worked with Alex Wilson and Raleigh DixonBoth gentlemen are very professional and very patient. Alex was very very helpful and all around nice guy. Raleigh answers the phone with a very nice voice snd he too is very niceBoth gentlemen are assets to this store location and USA WirelessWith employees like Alex and Raleigh they should have as a company perk the most current Apple IPhoneIt truly was a very pleasant experience upgrading my phone because if Alex and RaleighSincerelyBarbara L
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June 2021 by Tim Brooks
Harbor Point AT&T is the place to go for any of your needs! They are helpful, professional and courteous! Nothing is too much! Great job David & Steve!
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June 2021 by Perry Blake
Needed new phone and ended up purchasing a iPhone 12 Pro Max. The representatives at this particular store were very patient and helpful during the selection process as well as the setup and giving me pointers on how this new phone works (vs. my only four year old model). I'm in my mid-60's and not tech oriented but Alex and Diego were patient and helped advice me. I had a positive experience and do recommend AT&T and this store. Thank you.
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March 2021 by Robert Williams
I called for my girlfriend aunt. Twice her phone went out they would not send a technician out they wanted me to bring the parts in!!! THAT'S BAD, BAD, BUSINESS!???
