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December 2023 by Bob Dennis
I have been using the bank for yearsThe staff are always professional and courteous to me
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December 2022 by Bakery Supplier
Very polite professionalCommercial bank specialists
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January 2022 by X W
Workers here are very arrogant and unprofessional. I walked in and asked for a permission to use the bathroom in a rush. They looked at my clothes and asked whether I had an account with them. After knowing that I was not their customer, they despised me and told me to walk across the street (there is not even a pedestrian crossing on the street, how can I cross the road?). As workers here are shortsighted and don't know how to respect people, I will never be a customer of BU.
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August 2021 by C. Johnson
This bank is very unprofessional. I walked in, simply to ask to buy a $25 box of pennies. And then the staff asked me to take my mask off, during the pandemic. I respectfully told them no, because I didn’t want to get covid. Then they said “it’s our policy to have our clients take their masks off because we have to get them on camera for security reasons.” Then I told them: “do you really think it’s a good sales presentation to ask potential customers to take their mask off? If I wanted to open an account with you, would you really think it’s smart to ask me to take my mask off, even though I have the right to wear one? Sure it’s your policy, but it’s not law.” They simply replied: “it’s just our policy, sir.” Then they showed me a little sign that said: “no hoodies, sunglasses, or hats.” Nowhere did it say no face masks. I highly recommend going to a more professional bank instead of this one, which will definitely not respect your right to wear a protective face mask, (or other rights, like asking to convert cash into pennies, which they wouldn’t do for me either.)
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September 2019 by Paige Martin-Suermondt
A great bank! Amazing staff!!!