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January 2024 by Bethany Victory
Really great bank with awesome customer service. Germaine is my favorite, she's always super nice and gets everything done quickly and perfectly.
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November 2023 by Victor Guedez
excellent bank
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August 2023 by Janina S.
Always helpful. The staff are friendly and efficient. The telephone is answered promptly.
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December 2022 by Thomas H.
This is highly professional bank. Customer service is second to none. Highly recommend this bank for your personal or business needs!
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July 2022 by Bearcat Latina
Limited financial services
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May 2020 by Michele Pope
Closed on Saturdays. Rejecting my on line payment that i make EVERY month. No representative has helped or offered anything more than shrugging their shoulders. Wishing my loan was at another bank right about now!!
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February 2020 by Ann Johnson
Rightin the center of town
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June 2019 by Casper Maier
I went into the bank to cash a check drawn on Center State. I am not an account holder. The power had just come back on (power surge I guess also at my bank next door). I was greeted by a friendly smile by the young lady at the desk on the north west corner of the lobby. I proceeded to the teller line where I was greeted by another friendly smile. I told the teller my intentions, she asked for my ID excused herself to go to a PC that was “up†( from the power surge), came back asked how I wanted the cash. No fees just GREAT HOME TOWN BANKING...like it used to be. I'll probably switch when I get everything lined up. Thank You!
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May 2019 by Linda C.
Love this bank and its employees. They know who I am when I call or come into the bank! Imagine that! They are very supportive of Indian River county families and businesses, often providing sponsorship donations and participation in local events and fundraising projects. Truly a "hometown" bank. Only complaint is that Manager Diana Walker transferred to the beach side office. Miss her friendly smile and helpfulness. Linda C.
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April 2019 by Claudia M.
My experience with CenterState has always been positive. Having dealt with multiple employees (Diana, Ursula, Connie, Christina, Kelly) and many more staff, I've always been treated with respect, kindness, patience and a willingness to help. What I like the best is they know my NAME and they field a multitude of requests for me to conduct my business requirements. And when obtaining the information requested, they do so in a prompt, professional manner by returning phone calls and following up and following through. The above is exactly what I appreciate from my bank to feel secure and to always be on top of my business transactions.
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June 2018 by Celeste C.
Very unprofessional. Ursula Kupferer divulged my financial information to a third party without my consent, failed to keep an appointment, could not answer basic factual questions. Manager Diana Walker makes a point of pissing off customers and creating a scene. Unfortunately, my bank was bought out by this corporate monster. Avoid this bank!
