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November 2023 by Rachel Kane
This is the worst car wash Ever!!! I gave 200$ my car was so filthy with dirt upon asking to be refunded the Manager kept my money I asked to speak with the owner He basically told me he was the owner. All the women jumped on me shouting don’t come back again!! Unbelievable customer service. Don’t go it’s a Scam…..! They’re Scammers Don’t Go go elsewhere. They’re no good?
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November 2023 by Stephen Vero
Have been going to Classic for 4 years. Never again! Scratches at my top back of my Mazda CX9 2023 with 6,000 miles on it. Ed says, with a smile, it can’t be our car wash because the brushes are all foam. Must be you had your garage door drop on it.Stupid remark, Ed! I have a hurricane rated door. It is really heavy. If it hit the area in question it would have dented it, not a series of scratches.Even before this incident the quality of the wash was not very good. I got home and had to hand clean marks and bugs off the finish.I will never return and suggest you don’t either!
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November 2023 by Raphie W
Not completely thrilled. Outside side get 4/5 stars - Inside get 3/5 maybe, inside not cleaned well or was it vacuumed well. Lack of choices in Vero. Reading more of the reviews a little weary to return!I bought a package which is not expensive for washes, but not to get basic quality, then it is!When I was getting my car the guy said “we are under staffed and they are making us go fast”.So I experienced disappointment after paying.Do I return? Or do I cut my financial losses? I wish there were more options available locally.
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October 2023 by El Wils
10 years ago this was a great place. 3 years ago it was OK..Now there are no lines to get your cash wash. The reason is they now do a terrible job. Avoid the upsell of membership and go elsewhere.Services: Polishing
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September 2023 by Travis
I use to work there but I'll be honest they don't do a good job and to top it off yesterday they took the Clair coat off some guys Is porsche the inside the cars should be alot better then what they are when done with them I detail cars and pickup trucks myself and I do a ten times better job then they do and I'm alot cheaper then them I Doba full detail inside and out wash wax and a buff for 175$ they suck I do semi trucks to and have repeat customers because I do a good job
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September 2023 by Will Holmes
They have been washing my cars for 7 years. Do a nice job consistently. Friendly place. They also have a great selection of greeting cards.
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August 2023 by Sharmin Rashid
They do a good job, but they aren't as thorough. There was some trash under the driver's seat and some under the passenger seat. The people here are really friendly and nice, and I'm sure they were just tired and missed a few spots. It's super hot, so I don't blame them.
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August 2023 by Mattia Di Marco
Took my car to get the seats shampooed, I asked them before hand if they use a professional machine and they said yes. They parked another clients car in front of mine as they were working on it but I didn’t think twice about it until later. After waiting there, since “it wouldn’t take long” I got the car back and the seats were completely soaked. That wouldn’t be a problem if they had been cleaned, but no. When I got home I tried to dry the seats with the a towel to reduce dry time and the amount of dirt was shocking. They didn’t even wipe them down from sand and grime. Also, during my wait a guy came up to me trying to sell a “complete” detail. When I said I wasn’t interested he kept insisting. Do not come here for any detail work!Service: Auto detailing
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August 2023 by Niccole Bobadilla
Worst experience ever at a car wash! If I could give them a zero I would .They over charged me for a “oversized vehicle” when I own a Corolla cross which is relatively small. They took my car without giving me a price when I asked twice,the woman who looked like a manger kept trying to over sell. While my vehicle was being serviced one of their employees made a comment about my weight which I overheard then asked me if I would like to purchase him “a triple cheeseburger that they sell at McDonalds”. Overall I will never go there again maybe the owner should train their employees to not be such dogs to paying customers. If you want to be fat shamed this is the place to go!
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July 2023 by Dennis Jacobs
They were pleasant and worked hard.The new inside is nice also.Needed an update.
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July 2023 by S H
The wash and wax was great- the pitch for tips, not so much.
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May 2023 by Mary Kiest
I haven’t been at this car wash since there remodel . Went today 8:30am Saturday 5/20 not crowded . They do not have there pkg prices on board at all . Everything Al a cart. Employees are rude I asked to duct tape some of our accessories. Response was hesitation I pointed out the items . They told me to stand away let us do our job ..( very rude ) I did complain and will not return .Services: Polishing
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May 2023 by Martha Webster
Classic car wash badly damaged the front end of my car today. The front top grill was pulled off in the car wash. They blamed me, refused to take responsibility, repair the damage, or refund my pre paid car washes. I have been a long time customer and will never go back. After reading other reviews of the same treatment, I strongly encourage everyone to avoid this place. Terrible customer service, rude!
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May 2023 by Martha W.
Horrible! Beware of this business. I have been a customer for a long time and stood by them when they were washing cars in the mud when working on the new building and in return today I had the rudest, most unprofessional experience ever! They ripped off the front top of my car grill in the car wash and claimed it to be my fault. Yes I got the old "let's check the video" routine mentioned by others in this review, but it was not available. They refused to take responsibility, they refused to refund pre paid washes, they were threatening and offensive. My only mistake was not reading what others had to say before using their service. These reviews sound like my experience. Classic Car Wash has a history of damaging and lying to customers. Stay away!
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April 2023 by Joseph Sproul
The visit 4 years ago was O.K. At best, the car wasn’t vacuumed well and my car stank after for 3 days like a dirty dog! I was told that they did a “rebuild” my new 2023 car had same ending ?Stank like a cleaner dog. Also there was a film down both sides on the lower half of the sides. Vacuuming was horrible! After rolling down windows my gagging stopped! Please stop with the stinking reused water! Take out the floor Matt’s. Get a more powerful vacuum! The buff and dry machine is extremely dirty after only two weeks? Maybe clean the lower portion daily? I am a car wash veteran and full service is a difficult business!
