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April 2024 by Nancy Garrelts
This is the SLOWEST most unorganized Dunkin I have ever been to! Owner needs to clean the slate and get a good manager to get the cash flow going. Could probably double his income if changes were made. I won’t go back to this location.
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April 2024 by Brittany Von Stein
The old guy that works at the counter needs to leave!! He is rude, incompetent, and he seems like he does not want to be there. If he doesn’t then he should leave. Made a mobile order around 10 am, got there around 10:10. My four drinks were done but my food? No where to be found. So we waited because at that time they were busy and didn’t want to ask. 10:25 comes and the nice lady tells me that they don’t have empanadas so she makes me two wake up wraps. She is the only nice person in there. Then we waited to ask about the munchkins but couldn’t because NO ONE SEEMED LIKE THEY WANTED TO HELP. Was there for almost an hour to see how to get a refund. The old guy keeps leaving customers for 10 mins at a time and those people were getting pissed off. Another man working back there was also giving attitude. They seriously need more people. Or there needs to be another location instead of being in a gas station. I really really like the lady she was sweet and nice. Everyone else rude. Tried to figure out how to get a refund thru the app and I couldn’t figure it out so $3 is $3. I can get that back but I can’t get back the time I spent in there!
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April 2024 by kimberly dyke
This is the worst dunkin I've ever been to. 6 cars in front of me in drive thru. Each car took about 9 to 11 mins. I was in line for an hour to get my kids donuts. I will never go back again.
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March 2024 by Emilee
The worst Dunkin ever.I went for lunch on Friday to just get one sandwich and 1 coffee. I placed my order on the app less than 3 minutes before getting in the drive-through line. I had 1 car in front of me, and it still somehow took 35 minutes to get up to the window. Once I arrived at the window, they handed me a melted coffee and a cold breakfast sandwich. I asked if they would please mind reheating the sanwhich for me. The girl said yes, walked back and I heard a man yell. The man then came up to the window and asked if I was the one who asked for the reheated food. He then raised his voice at me that it's my fault for placing an order online, and I should expect my food to be this way. I told him I'd been waiting in the line for 35 minutes and had not expected that, and all I wanted was for my food not to be cold. He then started to yell at me, and I cut him off to ask if he was the manager or if he had a right to be speaking to me that way. He then slammed the drive-through window and left. The girl came back with my food and looked mortified. I asked for a manager but there wasn't one on duty. I called customer service and was told the GM would call me, but it has now been almost 48 hours with no call. This is the worst customer service experience I've ever had. I will never go back.Update: It has now been over 10 days without any contact from the owner or GM
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March 2024 by Bridget Sandoval
This is NOT right off the highway. There were two people waiting on their food and myself when I walked in two ladies at the counter and they were overwhelmed. Also, bagels weren’t available and few donut selection. Its Wednesday at 9:30 ?
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March 2024 by Art on Fire
We got one sparkd, churro Latte and churro donut. The sparkd drink was fine, but the coffee felt off as soon as it was handed to us. It was 1/2 full. And that wasn't even beginning. We sat at the speaker for a good 20 minutes. While they did a shift change.Then we got up to the window, and the lady got our donut in her hand, having a whole conversation with another employee about calling somebody doing this and that instead Attending to her customers handed it to us. The donut was dry and stale. If I could give 0 stars, I would!
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March 2024 by Dee Smit
This store has been terrible for me. I waited 15 minutes to pick up a mobile order. I finally had to leave since no one seem to be interested in delivering my coffee that I ordered.This is not the first time I’ve had slow service here, but the first time I’ve had nonexistent service.
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February 2024 by Justin Miller
Trashy Dunkin, used to be the go to dunkin in the area but employees have got horrible and don’t make drinks worth paying for anymore. I waited to leave this review until I’ve had 4 bad drinks from them.
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February 2024 by Taylor Pope
Absolutely rudest people, specially an older lady who was making coffee and an older man who was taking orders. They talked about a customer as he was standing there and even was complaining about the customer while handing his coffee to him and continued to try to talk about him to another customer. Just completely rude impatient, and immature behavior.
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February 2024 by Nikki Davidson
This place has been the worst for yrs now. The drive thru takes one order at a time,You end up sitting there for 20 mins even for an order pickup.
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February 2024 by Kayla Lewis
Very slow always very understaffed have been waiting over 45 minutes for coffee and a bagel. And the drive thru line barely moves. Not Dunkin on the go just slow
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January 2024 by Abril Borges
It took ONE hour to get my order complete. It was just 4 donuts, one cheese bagel and a bagel with eggs.There was only a few people waiting so i dont get why they took so long to get it all together.
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January 2024 by Tufan Obuz
Dry slow, no attention, wrong order, no
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December 2023 by Luzmaria Cruz
They charged me more than I ordered!!
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December 2023 by Crystal Leach
Went to pick up our order of 5 coffees. 4 cold 1 hot. They were not stirred,my dad's coffee was cold. I let the girl at the drive through window know and her response was "they were stirred and they had been sitting there a bit" with an attitude. I have never had an employee not stir my coffee after i let them know it wasnt. I have never had an employee serve me cold coffee when it was supposed to be hot. She could have easily said sorry ,stir the coffees and give my dad a fresh cup of hot coffee. Her name was bell or Bella. When I go to get my coffee I will literally leave the line if she is at the window
