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March 2024 by Corinne Pavlichko
I was lucky( or unlucky , surgery )to receive 2 edible arrangements from Vero Beach Fl store today. They were different arrangements, but both were so pretty and fresh and delicious!! I will definitely be using them to brighten someone else’s day in the future.
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March 2024 by Shantevia Adams
My husband recently ordered chocolate-covered strawberries from Edible Arrangements and I must say, I was impressed. The strawberries were incredibly fresh and delightfully sweet!
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March 2024 by A H
If you wanna get scammed because they’re missing different food items and fruit, this is the place to go
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February 2024 by Kellie Fox
Ordered a cake for delivery for my mom’s birthday. The day of I received notification it was delivered. When I checked with my mom, it hadn’t been delivered but a note left saying they would come back. We contacted them about the missed delivery and was told that the driver would turn around and come back and would call when they were on their way. The following morning still no word or driver, myself and my mother called and left messages for an update. I messaged in the contact them as well and was given a case number. No contact was ever provided back with an updated delivery time, and the cake was delivered and left on the front porch in the heat with no knock on the door or call. Overall really disappointed since they are one of the leaders in the industry for delivery and you pay a good amount of money to just play a guessing game if you’ll get the order and if you’ll ever be able to get ahold of them.
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February 2024 by Alaina Marie
Twice now they don’t deliver on the selected date - so if you’re hoping to get anything for a specific date don’t count on it & order elsewhere. Only higher rating because the flowers & berries were beautiful now that I’ve received them.
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January 2024 by John Worth
Even though we ordered the arrangement a full week ahead of time, the delivery date (12/24) was not met. The order sat on "in store" past Christmas, past the delivery date. When we called the day after, the employee said they were only doing what they were told. That seems to include late deliveries. It was finally delivered on 12/27, THREE DAYS LATE.
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January 2024 by Daiselyn Elliott
Ordered a gift to be delivered Christmas Eve. Never delivered, not even late. No response from online service or several phones when asking for refund. Still waiting for response.
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December 2023 by X C
The order was never delivered. It was an awful shopping experience. It was suppose to be delivered Friday . I got a call late Friday afternoon and they asked if they could deliver it Saturday morning. I said sure if it was Saturday morning because it was for a birthday lunch . They said they would . I called again at 4 pm Saturday they lied and said it was on the truck . It never made it .Update : I keep calling the store but no one to speak with . Left several messages .Do not buy anything from this store
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December 2023 by Mike Addeo
We had ordered a Chocolate Dipped Indulgence Platter on December 1st to be delivered on Christmas Eve. The platter never showed up. We called when the store reopened 2 days later and no one answered. Sent emails to corporate, no response. They delivered the platter 2 days late and it was half the size of what we ordered and the fruit was all soggy. Horrible!! Never order from them again!! Great customer service ?
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December 2023 by christine mueller
Very disappointed - I ordered a delivery for 12/23/23. It was not delivered. The next day 12/24/23 I spoke to a young man at the store who said the truck had broken down and would be delivered that day (12/24/23). I ordered it for family party. It was not delivered on 12/24/23. I sent 2 messages that tray was longer needed as event would now be passed. I called to store and left multiple messages when store reopened on 12/26/23. I have still not received a phone call. And of course the store went a head and delivered order although it was past being useful at this point AND NOT what I even originally ordered. I have ordered from this store previously but will not order from them again.
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December 2023 by Edward Priore
Someone sent me this beautiful arrangement from this Edible Arrangements (965).First we are a gated community which made their job a little harder.Second we have a sign on our door not to knock unannounced.So I am so glad they chose to call me and ask if I could come outside to accept a delivery, like my Amazon, UPS, Fedex etc. do as they know us. They actually apologized for ruining the "surprise" but I assured them I just thought another delivery. The driver was so nice and professional.The arrangement looked so good when I received it I took a picture but I will have to photoshop my address out.Then we started eating some and WOW!!!!!! The pieces were fresh and the apple and pineapple pieces crunched yet were juicy and the chocolate coating was perfectly done! And delicious!Then I realized I did not take a picture of the actual arrangement.So the picture posted is after some pieces were already eaten.I know this is a tough task to get everything to be perfect but this arrangement was just that.From delivery to the quality of the arrangement and the perfect taste, this store hit 5 stars + on every aspect.Just FYI even if this experience was 1/2 as good, it would be 5 stars.Just remember, I was a cook so I know how hard this is. So be kind and know I can tell these people are truly trying every time to achieve this result. This was my GREAT experience! I hope your is the same!
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October 2023 by Brooke Fox
Londretta was awesome!! There was a slight mix up with a payment I made & she was very patient with me. Did the best she could to help fix the problem! I’ve used this location before for many other orders and the customer service is always superb. The order came out perfect! Thank you EA Vero! 10/10
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October 2023 by shaun yarmesch
The manager forgot to call and tell me that they do not make deliveries on Sundays. I walked in Monday and the lady working I’m gonna call her LA due to me not being really able to pronounce her name but she was soooo apologetic.. she fully refunded my money and still gave me a replacement to try and make it up to my husband!!! If you need a gift for anyone this is the place to go just don’t order for a Sunday lol ?
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June 2023 by Jeff Poole
Always has been very professional, and the products they sell are phenomenal. I love surprising people with these arrangements. Employees are definitely courteous and informative. I definitely love doing business here. I have been a client of theirs for a few years now and never once have I been disappointed.
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June 2023 by Matt Zakarian
Buyers be Aware!!!!I live in North Carolina my grandson broke his arm I purchased an arrangement with balloons which never got delivered because they were not home! They never tried to redeliver nor did I ever get a phone call or anything! My daughter has called several times and said they would call back and never did! What terrible customer service and they never even refunded my money!! Be Aware before you purchase anything from. This store!!
