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July 2024 by Nehemias Cepero
A bit expensive
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July 2024 by Stan Goswick
Good service on time
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June 2024 by Logan Knight
The best!
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June 2024 by Khenny2070
My Firestone is very efficient and busy but there is opportunity for improvement.
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June 2024 by Linda Minetti
Terrible service period.
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June 2024 by Mark Herndon
On time, applied all available discounts. Friendly.
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May 2024 by Lindy Michael
Counter people were polite and courteous, vehicle went in on the rack promptly. Wait time was reasonable and price for service also reasonable
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May 2024 by John Cicatello
My wife and daughter dropped off the car to get a tire patched that had a screw in it. They told me they were treated rudely by the counter person. I called the store a few hours later to pick up the vehicle and was also treated rudely. Upon pickup I was ignored. Counter person should NOT be working the counter if he cannot be respectful! I will not be returning to this location!!
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May 2024 by Lisa Ruiz
This place Sucks,
My mother has been bringing her automobile here for a long
time to be repaired. I'm not sure why she keeps taking it here since she constantly
needs to return it to them. They
do NOT take pride in their work.
I'm writing this review because,
I'm the one who has to pay for the repairs to be done because she is a senior citizen, and I've had
enough with this place.
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April 2024 by Judy Michelson
I pulled up at 6:50AM on a Saturday morning and staff were already getting the day started. There was a huge bolt in my tire and it was repaired and I was driving again before 8AM. Pleasant wait room, friendly and courteous staff.
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April 2024 by Steve Jurina
Had a 11.00 appt. Wasn't seen till 230 management is not very nice or helpful 2 men were in the office on April 14 2024 would not go back. Pulled other cars in front of mine kept being told I'm next.
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April 2024 by Mo Petkus
Matt (I believe the mgr) was so kind and accommodating. I had my first flat tire in at least 25 years. He and his team got me on the road within an hour. My next set of tires are definitely from this Firestone shop.
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April 2024 by Ira Alderman
My tires were not rotated as they were supposed to be. The right rear tire (which is a new Bridgestone tire) had a slow leak. They were supposed to change the oil, fix the leak, and rotate the tires. When I got home, I noticed the the Bridgestone was still in the right rear position. I have been a consistant customer at my Firestone dealer. Even after their constant trying to upsell. But no more. If you can't remember to rotate the tires, which was on the invoice, and reiterated to the guy behind the desk when I came in, what else wasn't done. But trying to upsell me is never forgotten.
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April 2024 by scott molle
My wife took her car in yesterday for four new tires and Tire Pressure Monitor Sensor maintenance light on dash. She left car at appointed time along with new TPMS kit. When she picked up her car they said needed special tool to change sensors.(not true) I went back to find out why not changed sensors while mounting new tires, which I would have paid extra for. Manager shrugged and said "they 'should' have told you" they don't change sensors not purchased from them. So now I still have maintenance light on dash and have to go somewhere else to pay again for tire mount and balance to fix. Not good business.
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March 2024 by Trevor Spicer
Loves these guys. Great work. Quick turn around. Always a great experience here.
