LensCrafters at 435 21st Street offers quality eyecare with a wide range of services and products. Customers can enjoy comprehensive eye exams and choose from a variety of premium lenses and designer brands such as Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Persol. The store accepts most vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Davis Vision, welcoming all prescriptions. Customers frequently praise the friendly, professional staff, highlighting employees like Michelle, Bill, and Sarah for their helpful and efficient service. The appointment process is smooth, with minimal wait times, and staff members are described as knowledgeable, kind, and patient. Assistance with frame selection is personalized, ensuring a good fit and style suited to each individual. Although some find the options expensive, the overall experience is highly positive, marked by excellent customer service and a wide selection of fashionable frames.
everyone is very professional and easy to talk to. I bought the work space lens and my eyes are so much better, it's incredible. I'm so happy I took their advice.
August 2025
I had a great experience at LensCrafters thanks to Michelle! She was an absolute pleasure to work with friendly, professional, and incredibly efficient. Even while juggling multiple tasks, she made sure I felt taken care of the entire time. Truly top-notch service!
August 2025
Had an exceptional time. Bill was very knowledgeable and great to interact with. Very helpful. If you go there ask for Bill.
