LensCrafters at 435 21st Street offers quality eyecare with a wide range of services and products. Customers can enjoy comprehensive eye exams and choose from a variety of premium lenses and designer brands such as Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Persol. The store accepts most vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Davis Vision, welcoming all prescriptions. Customers frequently praise the friendly, professional staff, highlighting employees like Michelle, Bill, and Sarah for their helpful and efficient service. The appointment process is smooth, with minimal wait times, and staff members are described as knowledgeable, kind, and patient. Assistance with frame selection is personalized, ensuring a good fit and style suited to each individual. Although some find the options expensive, the overall experience is highly positive, marked by excellent customer service and a wide selection of fashionable frames.
Great store with great choices. Nicole helped me choose the Meta glasses that were right for me! She's very knowledgeable and friendly. Excited to get my glasses!
June 2026
I am super picky and have (what I think is) a complicated prescription. Michelle, Nicole, and Bill know their glasses, will get to know your eyes and will make sure you leave happy. Be nice to them!!
June 2026
Great experience and service, (Bill) the employee who helped me was very knowledgeable and helpful.It was a great time.