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November 2023 by Allan Hubbard
Service representative was very helpful and professional. He corrected a problem beyond the required work to be done. The repair was completed in a timely manner.
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November 2023 by Casper Maier
I recently had my vehicle repaired in their body shop. The body shop manager Kent kept me informed while he was working on the vehicle and always let me know when my insurance company adjuster was there. When they were done with the repair I picked up my car and it looked great! Just like brand new! Thank you for your 5 star service!
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October 2023 by Richard Warrington
I knew my Yukon couldn’t be fixed because the part wasn’t available, however I thought maybe I would be approached by sales because I can’t drive my Yukon. At this point I knew I needed a new vehicle and I know service knew my suv couldn’t be fixed. I thought someone would have me look at what Linus had available, I was wrong. Now I’m looking trucks in their neighborhood. I’m just sort of surprised it’s not my loss but there’s.
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October 2023 by J S.
Purchased a 2019 Cadillac XTS in October 2020. Starting in December 2020, the vehicles safety features (back up camera) & electronics started exhibiting problems. I kept being told that "we can't replicate the issue". After sending too many emails, and recording videos of the ongoing issues, after installing 4 new radios - the problem is still not fixed, I am now being told that "the car cannot be fixed" while it is still under warranty. They are trying to blame the "older cars" on the newer Iphones. However, from 2019-2023, I was using an IPhone XR which is the same age as the vehicle. And, currently have not paired my Iphone with the vehicle, and all of the same problems keep occurring. And, why do you sell a car that will only last as long as the current years' Iphones?Even more discouraging is the fact that the service manager and GM continue to ignore emails and requests for meetings. Sadly, I am left with no other options than to engage legal representation.
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September 2023 by dani m
I’ve wasted so much time at this service department. Parts ordered in January. Parts back ordered, will be a while before they come in.I called in June to check on status. I never answered their calls so the returned parts. I NEVER received call. I had to take my car again so they can order part. A few weeks later part came in. I took my car back. They put me in a rental. The part they ordered was faulty. They ordered another part. That part wasn’t registering to the car, so they ordered another part. 7 parts later and 5 weeks later my car is finally done. I go to pick up my car and my license plate was stolen from the dealer ship. I called police to make police report. Later it was found my license plate was stolen from an employee. 2 weeks later my car making the same noice as before. I bring my car back. They don’t hear anything. Leave the car here and come back tomorrow so you can test drive with the mechanic. I go back the next day. The mechanic called out and there is no one else that is certified to do a test drive with you. Come back another day. No!! I’m done with Linus GMC I’ve been too patient and too Nice. I’m taking my businesses to tasca gmc in Melbourne.
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September 2023 by Taylor Matheny
Awesome buying experience! Doug and Todd made things as easy as possible - they even arranged for the vehicle to be delivered to my office. I never actually went to the dealership. If you want an easy and quick buying experience, go to Linus!
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August 2023 by Susan Shultz
Bradley met me st my car when I arrived. He explained recommended services and gave me an estimate of time to complete. My car was ready within estimated time. Everyone was friendly. Great experience
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June 2023 by Oscar Rosano
Honestly I cannot be more thankful! Kent and his team at the collision center did an amazing job with my car after being in a car accident and the process, every little detail and all was first class and I’m so happy I chose them and trusted them with my car! So to the whole team at GMC Linus thank you so much and will be referring people to you and will be coming back for any future work. God bless you all
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May 2023 by william h.
Walt was fantastic 11/10. I would highly recommend anyone going here.great customer service
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May 2023 by Lisa O
Bradley was efficient and consciousness regarding decisions I had to make with repairs to my car. Being a woman from out of town I appreciated the honesty and direction he provided. I came back two days later and purchased a car from Walter. Excited to have a home for my car when I am in the area.
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May 2023 by Ann Knowles
Bradley in the service department went above and beyond in my opinion. He tried to work with my warranty company and was met with opposition at every turn. In the end my repair claim was denied, but he was still very professional to us & I appreciate the fantastic customer service he provided. Usually, going to the dealership for repairs costs a fortune. Linus Buick GMC is competitive in their pricing. I like knowing your dealership can take care of my car.
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May 2023 by Nemeth Energetics LLC
Bradley is the best. No way he gets paid enough. Alexa and Brandy are also noteworthy and worth mentioning by name. I sat next to another customer (Sam) who said his experience in the service department was so good he planned to buy his next car at Linus. He had never purchased with you before and he found you as a matter of word of mouth. Idk how to leave a better review.
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May 2023 by tim gazzola
My service advisor, Bradley, was amazing to work with from beginning to end. I went in for an oil change and ended up needing close to $1000 worth of work. All of it was necessary work, just not planned on that visit. He made the process extremely easy which is appreciated when making a large purchase that necessary or not, wasn't expected that day.
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April 2023 by Cynthia Canty
I needed an oil change on my Enclave before driving back up to Michigan. Service advisor John saved me a HUGE headache on that trip when he spotted a nail in my left rear tire. So glad he had that attention to detail. Got tire fixed and can now make that drive with confidence.
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March 2023 by Rick Cunningham
Exceptional service. From John, the service manager to Ed the valet and the person who cleaned the vehicle and all the people in between. The highly qualified mechanic and the office lady that went above and beyond to make sure my Acadia was covered by warranty.Everyone was very professional, knowledgeable and courteous. Linus Auto should be very proud of the staff working for them. They all need a pay raise in my opinion. Thank you
