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April 2024 by Brittney T. Palmer
The salesman was very knowledgeable but he illegally applied for a credit card in my husband’s name despite us telling him we wanted to think on the purchase. He told us the process was a soft pull to see if we even qualified. We had to leave and told him we’d call back or come back with a decision as the mattress we wanted was pretty expensive. He told us at the store that we might get a message thanking us for our purchase but to not be alarmed. Later, he texted my husband saying he processed the application and hoped he didn’t cross any boundaries along with a bunch of other stuff. My husband called the store to see if he’d applied for a card for him and the store manager said he did not. Well, we IN FACT, did receive a credit card to our home. We will handling this accordingly. We are very disgusted and feel taken advantage of.
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April 2024 by Vicki Bowman
I had Steven as a person who helped me and he was very professional. He knows his business with the beds and he helped me out a lot in choosing the right bed for me he’s a number Number 10 in my book
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April 2024 by Rayma Whitney
Brenda was invaluable in educating me about differences in mattresses. She used no pressure just a friendly information style.Dylan was patient and jumped in when I hit a snag in the tech part of the closing. Thank you both. I'll recommend your store to everyone.
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April 2024 by Mathias M
Great staff and matresses but we got delayed and delayed over and over again for our delivery
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April 2024 by Kathy Brayton
Excellent sales personnel. Knowledgeable, informative, never pushy, and always a smile. If buying a mattress can be considered perfect, then this transaction was just that - perfect!
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April 2024 by Big bread
Amazing staff and matresses
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April 2024 by Marcia Knapp
Sales was very helpful and knowledgeable.
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April 2024 by Linda Vincent
The staff at mattress firm was excellent very helpful and knowledgeable. Brenda was a doll and Jose was a very big help also. Thank you for all your
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April 2024 by Jimbo Avery
Great experience. First class all the way. This is the third mattress set we have bought!!
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April 2024 by Jene Collins
mattress sucks
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April 2024 by Andreas Rice
Dylan was great wonderful customer service!
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April 2024 by Mariah Skye
Dylan was so helpful to my husband and I. Got a great deal on our mattress ❤️ thank you !!!
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March 2024 by Ray Schramm
Nick is excellent salesperson! I had no intention of buying a mattress without a bit of due diligence, but Nicks product knowledge and perfect salesman touch made me look no further.
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March 2024 by Raquel
Thank you excellent customer service I experienced with Dylan.
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March 2024 by Mom Miller
Friendly Sales Expert, knowledgeable of what I was looking for, high quality abd sales price was spot on, mattress protector fits perfect!