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December 2023 by Ann Marie Richard
Midflorida Bank is awesome people are so friendly and helpful.
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November 2023 by Robert Coker
Make sure you see Kim for awesome customer service!
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October 2023 by J Wolf (JFlow178)
Customer service reps in bank branch are always very helpful however, now when calling the local branch phone number the call is routed to the same system as the 800 numbers. And the call volume is usually too high for them to respond immediately. I believe my account was hacked over the weekend and now I have to wait for a call back. I'm not happy with the lack of "community service" from this local credit union.
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September 2023 by J Flow
Customer service reps in bank branch are always very helpful however, now when calling the local branch phone number the call is routed to the same system as the 800 numbers. And the call volume is usually too high for them to respond immediately. I believe my account was hacked over the weekend and now I have to wait for a call back. I'm not happy with the lack of "community service" from this local credit union.
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September 2023 by Brenna Yarusinsky
Beware of the MidFlorida Visa credit cards offered by this institution. My husband's credit card was hit by a skimmer more than 30 days ago and both MidFlorida and Visa have provided no resolution. The fraudulent charges are still on our account and we have now also incurred foreign charge fees to top it off. You'll spend an hour waiting to speak to someone on the phone and then they'll be clueless about your case, even with the case number provided.
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August 2023 by G G
What kind of ATM doesn't accept cash!?!?!? I regret opening an account at this stupid bank beware ATM will not receive any cash if you need to deposit to be able to pay a bill online..I would stay away
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July 2023 by Victoria Cox
Excellent staff and service. Never a bad encounter with this credit union. Had trouble from all other banks I've been with, but this one takes the cake for excellence!
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July 2023 by B
Recently closed my last account. The interest rate on some of my previous ones was pathetic and the customer service is subpar if you go inside . Frequently got shady glances and service.
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June 2023 by Debra Graham
That's where I do my business there anytime I have issue they help me resolve it
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April 2023 by Edward Bastion
Great caring and helpful staff. Been doing business this local credit union for 10 years.
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January 2023 by Rob H
terrible, they do not answer the phone, service is really bad. cd rates are the worst in the country.
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October 2022 by Antoinette Rolle
Great Customer Service! Lindsay Garcia is professional, knowledge and pleasant. If you’re in the market for a new bank, give MidFlorida a try. You won’t regret it!
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September 2022 by Bobi
MidFlorida CU Vero Beach LOST MY CHECK DEPOSIT and have not returned my calls since doing so. The Branch Mgr "Lindsey" called me finally and lied to me that they had not lost my check. She promised to call me the next day, Friday, and did not. These people cannot be trusted with your $$$.
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September 2022 by Lisa Hilliard
I would like to give a HUGE SHOUTOUT to Terri Hessberger. She is so pleasant to work with, and her communication is 5 stars.
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July 2022 by Rachel D
I have banked with MIDFLORIDA, previously Indian River Credit Union, for over 15 years. I have never had an issue with the bank until I was 3 hours away from home and realized I was without my wallet. I was trying to set up Apple Pay, needed card services help and they were useless. The first customer service rep. I spoke to hung up on me. I will be canceling all accounts with this bank as soon as possible.
