-
September 2023 by Katie O'Dare
Kazi is the most considerate pharmacist I’ve ever met. He is empowered to be an advocate for us. One of my prescription’s manufacturers changed the shape of the pill from a circle to a shield. It is hard for me to swallow the shield because of the cornered edges. I just got off the phone with him and he is going to find more of the circular shape pills for me on my next refill. So lucky to live in Vero Beach and have this local pharmacy.Also, the front desk staff is attentive. It’s so easy to call in and talk with someone, never have been on hold longer than 5 minutes. The people here are good samaritans too, always supporting local Vero charities.
-
June 2023 by Amber Vandenberghe
Kazi and Abby are amazing!!You will be in good hands coming to this pharmacy!
-
April 2023 by Donna Pepin
The best professional pharmacy with integrity in Florida!Thank you for your service!?
-
January 2023 by Christine David
I use to love this pharmacy, because they are quick. But then this happened. I have been a type 1 diabetic since I was 10 years old. I called to fill my insulin. They did not have it. He said they would have it in the next day. I was low on insulin and would not make it 24 hours without it. He told me first to go buy some insulin at Walmart. I found out that I cannot put the over the counter insulin in my insulin pump. It’s not the right kind. I went to Perkins pharmacy and I happen to have a refill there for my insulin. So I filled it, naturally. The next time I went to Osceola pharmacy to fill a different script, he told me he cannot take me as a client anymore because I was “pharmacy shopping”. What?? I have never heard of this before. What did he want me to do? I could not wait for this. And yes I understand I should have called days ahead of time but my spouse just passed away, I am moving out of my house, and I have a 12 year old to say the least. Life got in the way. I called him back to see where I went wrong and the owner just talked over me. Instead of caring for my health, he tells me he cannot take me as a cleint anymore? In all the years I have been diabetic, I have NEVER had a pharmacist tell me to use “over the counter” insulin. I can’t wait to tell my endocrinologist this. If they were out, they would transfer my script with no problem at all. This is terrible business. Perkins pharmacy is highly recommended. Never a problem there! Should have never switched in the first place. Shaking my head.
-
January 2023 by Christine D.
Shame on this place. The worst business I have EVER dealt with. I am type 1 diabetic. This pharmacy did not have my insulin I needed for my insulin pump. The owner said he could order it for me and have it the next day. I told him I couldn't wait that long. Since 1995 I have never had a problem filling insulin. His advise was to go to Walmart and get over the counter insulin and use that until the next day. Worst advise ever. I should have got that in writing. If I put that inulin in my pump, I would have been in the hospital. It doesn't work for type 1 Diabetics. Terrible unethical advise.I refilled my script at another pharmacy(perkins), naturally. When I went to pick up another medication at Osceola, Kazzi(not sure if he is the owner or pharmacist or both) told me that he will no longer fill my medication. He said I was "pharmacy shopping". Is that even a thing? Is it a law you cannot use two pharmacies? No, it is not. I asked another pharmacy. They laughed. I called Osceola pharmacy back to see where I went wrong. To get an explanation. I explained that I NEEDED my insulin that day. What did he want me to do? How could I do this differently? He spoke over me the whole time I was talking. Saying, I will not fill anymore medication for you. No explanation. If you go here, get everything in writing! Ask them if they will fire you as a client for filling scripts they don't have at another pharmacy. This is just a money hungry place. No care for anyones health or needs. rude rude rude. Shaking my head.
-
November 2022 by Lindsie Strand
I recently moved to Vero Beach from California and a prescription transferred from there. Instead of using one of the nationwide chains, (CVS Caremark is who my prescription insurance is with), a friend recommended this particular pharmacy. I completely understand why! Extremely personal, helpful employees; seems it’s a family owned business, so you get that one-on-one service. It wasn’t a rushed experience like most large pharmacies…in fact, I was the only person there when I walked in. Someone did happen to walk in behind me, and they knew them by name. Always a great sign. Even though I was a first time customer, they filled my prescription in a matter of minutes. Will be transferring all of my future prescriptions here from now on!
-
October 2022 by Michael Herr
My wife and I recently relocated from Orlando to Vero Beach. We were referred to Oceola Pharmacy from a friend. Now I know why. They quickly rounded up all of our scripts from Walgreens, CVS and Publix. The customer service is great and no long lines with inexperienced or new employees. I would highly recommend you give them a try.Michael and Leigh Herr
-
June 2022 by C B
This is a great neighborhood pharmacy. Very friendly staff and Kazi makes sure he has the prescriptions you need.
-
March 2022 by Laura Sexton
Love ❤ this pharmacy! Khazi is the best estimate! ?? Best pharmacy in Vero yet.
-
October 2021 by Christina Patterson
Must say, THE BEST pharmacy & patient care I've ever recvd. (had to leave my previous pharm bcz of things beyond OUR control), So,I tried Osceola. Knew they were under totally different ownership, etc. So II cold & they had ALL my Rx's transferred over. I am extremely happy with them. They know you by your 1st name when you call, & greet you like family! Kazi, (hope I spelled your name right! Ha!!) Head Pharmacist, is AWESOME & I must say, so is everyone else.Any "commercial pharm" who only know you by your "Rx #" & treat you like a stranger!... Just call & they will do the rest! YOU WONT BE DISAPPOINTED! I PROMISE!! ???Thanks Osceola! You have me as your patient & family member for life!!
-
August 2021 by Shannon Lee
Absolutely the BEST pharmacy in Vero Beach. Your on a first name basis with your pharmacist and team not a birthdate and phone number. Walk in with a prescription and walk out with your medication. Call in a refill it will be ready when you get there. I've been an Osceola customer for 10 years.
-
July 2021 by Jenna Stanley
Since Kazi took over it has been wonderful, he helps it like the old school pharmacy feel, and he does everything in his power to help you get what you need, Kazi and the employees are just fantastic, I've been going there since I was a child, and hated to see it go...But when Kazi opened the pharmacy, it was like it didn't skip a beat! Just wonderful also very helpful as well. I hope they stick around for a very long time, we need good, caring people back in our community who get to know the people instead of treating you like a number! Absolutely nothing like the chains, keep up the good work Osceola, Kazi and associates ??
-
June 2021 by Jeff Steen
Kadze....the pharmacist is..knowledgeable,, super friendly, fast and accurate service. I recommend to any and everyone. Friends and family have tried and changed over. Personable....never irritable like a lot of pharmacies.DawnVero Beach
-
June 2021 by Danielle Ballantyne
Hands down the most friendliest, knowledgeable, attentive, and super sweet staff... when I call they know my voice and greet me by my name... they now have an online app that allows you to refill and notices you by text when ur meds already... Kazi is my favorite pharmacist... Angie has great customer service, Renee is always helpful, Brianna is so sweet and Devon has such a good attitude.... The delivery driver Graham is very nice, and always on time when I schedule for delivery... BTW delivery is free... I've been a customer for 20 years...
-
April 2021 by E
Absolutely the BEST pharmacy in Vero Beach. Your on a first name basis with your pharmacist and team not a birthdate and phone number. Walk in with a prescription and walk out with your medication. Call in a refill it will be ready when you get there. I've been an Osceola customer for 10 years.