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November 2023 by Dai Polcari
Excellent, caring, full service. Absolutley flawless!
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October 2023 by Marilyn Tyler
very helpful, pleasant and assuring that my item is in good hands.
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September 2023 by Peter Davidson
Very good service; very helpful staff.
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August 2023 by Claire Foceri
Great staff went out of their way to help us in a bind highly recommended
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May 2023 by Vicki Morrison
Only location near me that I could originate an overnight across country. So helpful with entire process plus a confirmation of delivery. I’ll be using Pak Mail again !
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January 2023 by Nick P
I came on Saturday around 2pm it says online they were open until 4pm. They actually close at 1pm Saturday. I came back again Monday at 5:33 it says they close at 6pm. They close at 5:30PM Monday- Friday. I've now wasted two trips because there hours are not updated online.
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December 2022 by Michele Downey
Everyone who works here is so friendly, professional and knowledgeable! I have a great experience every time I ship with them. There are always plenty of people working so that there is never a line too which is important.
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September 2022 by Joy Carter
Excellent service! We had a custom floor display fixture going to our #1 customer in 3 locations across the US. Owner Susan was great from the first phone call to her follow up with me; Ron was very professional in the pickup and crating. Price was good. Peace of mind dealing with true professionals is priceless. Will absolutely use them again for our business needs. Thanks Pak Mail team!
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September 2022 by Candace H.
Super friendly store. Did a great job helping me send a package including packing it for me. Very convenient location. Right on the island you don't have to go over the bridge. Plus they do everything - UPS, FedEx, regular mail, and whatever supplies you may need for just regular mail. I was very happy to find the store and will continue to use them.
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August 2022 by Rauf Bolden
This was great customer service, needing to track a package for tax purposes.
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January 2022 by Dave Wood
The folks there courteous, helpful and there was no waiting. Gave me shipping options, checked for understanding and had great attitudes!!
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May 2021 by James W.
These folk packed our tables and mirrors to be shipped from Florida to Pennsylvania. The packaging was well conceived and properly executed. All items were delivered I preteen condition. I highly recommend their service.
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May 2021 by John Peters
Great working with them! We asked them to do an inside delivery to one of our clients and it went smoothly and very reasonably priced. The carrier was slow to deliver but Susan and her team got it there as soon as they could. Would not hesitate to collaborate with them again!
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April 2021 by Monica G.
If I could give 0 stars, I would. This company was used to ship some furniture from an estate settlement. They advertise that they ship furniture and antiques. In my opinion, they do not know how to handle furniture. We lost a piece of irreplaceable, fine furniture due to the inappropriate packing. A large, wood framed couch was packed on a shipping crate that was layered on the bottom with heavy, corrugated cardboard. A piece of wood should have been used as the cardboard clearly could not handle the physical load of the couch. During shipping, the legs of the couch worked their way through the cardboard and were sheared off, thus destroying the frame of the couch. We contacted Stickley, the original manufacturer and were told the couch was damaged beyond repair. DO NOT use this company for irreplaceable, valuable furniture. They do not know what they are doing.
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January 2021 by Ann Porter
Excellent service. Great prices on boxes and packing materialsThey actually have boxes that Fit artwork ! Difficult find but this PAk mail has it. Best of all - super helpful old fashion customer service. So glad I found this place. It’s going to be my go to shipper for all my eBay & art work sales. Thanks PAk Mail & staff - ooh one more thing - the place has a wonderful aroma of the best coffee :)
