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May 2023 by Liz Shields
Friendly
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October 2022 by Hello Kitty
This office has one of the most indignant tellers I’ve ever come across! Loud and rude!! I was doing a favor for a bedridden customer of there’s. I’m so glad I don’t have an account with PNC!! This female snapped at me more than once! I picked up my things and left! I wouldn’t allow myself to be like her!! Good luck PNC, I’ll never go back there!
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July 2022 by Deborah
This office has one of the most indignant tellers I’ve ever come across! Loud and rude!! I was doing a favor for a bedridden customer of there’s. I’m so glad I don’t have an account with PNC!! This female snapped at me more than once! I picked up my things and left! I wouldn’t allow myself to be like her!! Good luck PNC, I’ll never go back there!
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February 2022 by Carlene Howe
We have banked here for at least 15 years and have always experienced over the top service. The staff knows you by name and treats you with the utmost respect. Andrew and Ava run a tight ship. Thank you!
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December 2021 by Michael C.
No -A real mess with anything but deposits. They don't even have the date right when one calls and resolution of problems just does not happen. Stay away.
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September 2021 by Emily Dunster
Do not answer email and rarely respond in a timely fashion to voicemails. When an issue arises, they just say "thats our policy, that's our policy, thats our policy". Other than Wells Fargo, PNC is the worst bank and this branch is a shining example of how terrible the whole bank is.
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August 2021 by Christina Saars
I just opened up a business checking and a business PNC Visa Credit Card. I am a satisfied current customer of PNC and wanted to stay with the brand. However, on my first visit I made an online apt which was confirmed but the person was not in that day. (humm) Ms Wallace apologized for that and provided the service although it was with the help of business services. I now had an issue with these accounts online and called business services and they told me to make an apt with the branch. I did and guess what? That same person was not in the office again although I received a confirmation. Not happy that this happened a 2nd time, the teller asked if I could visit another branch. After expressing how I did not have time for this, Ms. Wallace came to the rescue and helped me again. She was kind and courteous and empathetic. She is now my go to girl for my PNC needs. I will also recommend her to anyone who needs accounts because she stands behind her work. Well done Rachel!!! RACHEL GETS 5 STARS!!! but for the online mishap...4 stars.
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January 2019 by Jeffrey Andros
Best branch
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December 2018 by Le K.
If I could, I would give this place a negative 5 star. We went to the branch on 20th place and the service was beyond stellar. We needed to close our account to consolidate our finances. With 3 different bank accounts it was just too confusing to keep up. Not a big deal. My encounter with Lawrence, a Banker, at the Oslo location was nothing but rude and the exact reason why businesses in Vero are failing. I asked a simple question and was provided with a smarta** response. I was insulted, appalled and furious. You're at work, Lawrence, please have the courtesy to act like a professional. You're not at home hanging out with your buds. I can't believe you actually get paid to behave like a fool. If you have an account here, just keep in mind you have an idiot managing your funds. To quote Lawrence when I asked why a Banker didn't see a transaction "I don't know, why don't you go there and ask her, d*** question."
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October 2014 by Faith Mariah Hawks
This bank hires convicted felons to manage wealth Across the nation we are hearing an outcry against domestic violence by football players. This is because football players are supposed to meet a minimum standard of acceptable behavior. The NFL has been judged harshly for not enforcing tougher penalties. What about other professions like wealth managers for big banks? If PNC Bank took felony domestic violence seriously then my friend would still be alive. I am deeply saddened every time I hear Ray Rice's name on TV because all I can think about is my longtime friend Diana Duve. Diana's life was violently taken from her by her ex-boyfriend Michael Jones. Jones was a Wealth Manager for PNC Bank making a six figure salary and assuming important and respected roles in the community because of his position. Yesterday, I found out that PNC Bank hired Michael Jones even though they knew he had a violent felony on his record. They chose to hire this man who had been convicted for stalking a previous girlfriend with a gun and threatening to murder her. Not only did they decide to hire him with a six figure salary, they paid this felon $5,000 to relocate to Vero Beach. By paying to bring this known violent man to Vero they chose to risk the physical safety of the women in our community. They took this risk in order to save themselves money. Bringing Jones to Vero may have saved the bank the cost of hiring a respectable professional but it cost our community deeply. I could try and write about the kind of; friend, daughter and nurse Diana was, but nothing I wrote here could be a good enough tribute to her. Instead of getting to watch her live out her bright future, I watched the Mother of one of my closest friends bury her only child. If you are a client at PNC Bank I urge you to move your money and stand with the friends and family of Diana Duve. We wish to send a message that there must be a zero tolerance policy for domestic violence in all industries, especially among ones where employees are rewarded richly and expected to demonstrate model behavior. From the football fields to PNC Bank here in Vero Beach, we can not allow the safety of women to be jeopardized in exchange for profit. These are the daughters, sisters, friends and mothers in our community that PNC chose to gamble. I hope you will decide to move your money and help us tell PNC Bank that this community takes domestic violence seriously.