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March 2024 by N Lopes
Sin at this location is very rude & unprofessional. I called being told they’re giving me a courtesy for being at the site after hours, which is false. I only go there during the day. I’m the only one with my key for my lock & code for gate. As I continue to speak, he cut me off & stated someone else will call. Second location that makes an error, when addressed, they continue to be unprofessional & no respect for a valid concern! Will be removing my things to another company & never will I return! Been a customer for over 20 years…
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February 2024 by Michael Monteiro
Won a storage unit in an auction! The staff was great to work with. Very informative, and approachable!
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December 2023 by J O
This is a poorly run location. We showed up to our storage and they had cut the lock by mistake and put another lock on it. Since nobody is on site, it took them days to even reply. Finally after 2 months, they issued a refund, but it was only 50% the cost of the lock. So cheap and irresponsible.There are many other storage places where they aren't so disorganized.
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October 2023 by Ryan Harp
The perfect place… HJ was so great to me.. 5 stars ?
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August 2023 by Sexy E
Cheryl the property manager is a great worker. she has witness me being in a not so good mood several times and was able to be respectful of my feelings and understanding why I was upset and the several times I have been in that state of mind she stayed professional and kind. She has always accessed the situation and explained why things was like it was and I appreciate her for that. She is a hard worker and I'm sure customers like myself can be difficult at times and I apologize and that's more the reason why I'm doing this rating on her. She works under pressure well and tries her best to help customers, she is appreciated. Thank you Cheryl for all you have done in my difficult situations.
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March 2023 by SANDRA QUINTANA
Property manager is very rude and disrespectful had me waiting in the premises for over an hour then wouldn't even return my phone calls very unprofessional on her behalf very disappointment with public storage
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February 2023 by M
** Nate did not help me.Transferred me to corporate!Mia at corporate extremely rude!!She didn't help at all.20 minutes on the line and no-one helped!I rented.I closed unit.They owed me money.I never received my credit.**Poor customer service: Nate was rude/ unprofessional!
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November 2022 by Madison Morrell
Mrs Caroline was amazing and she is an angel.
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June 2022 by Eric B
Although the units I rented were useful and the staff when I first got them were helpful, there are a few things that prevent me from leaving five star reviews about this place. Had I written this just after getting the units, they would have probably gotten 5 stars, but this is a review of having my units over a year.1st- the cost of my units doubled in price over the year I had my stuff stored there. I can be forgiving over a slight increase, but double! They went from $114 to $220 each.2nd- they never had anyone in the office ever. I get that I had my stuff in storage during covid, but even after that, the office was aways locked and unattended every single time I went to my storage units there. There was a restroom there too near the office and it was always locked. When loading or unloading a uhaul truck full of things and having to leave the property during the process to go somewhere else for a bathroom was a royal inconvenience!LASTLY, and probably the most annoying was that they had only one flatbed cart available per building for moving boxes and things.. One time in the entire year + that I had my stuff there was one available for use. They should have at least 3 per building (one at each entrance) for customers. I think because of how hard it was to come by someone was probably storing it in their unit so they had access to it or something. Everytime I went there, I walked the entire perimeter and checked each entrance and there was never a cart available other than that one time! Absolutely ridiculous.
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December 2021 by Michalena F
I was helped By Carolyn. She gave excellent customer service. Storage area is very clean with good security. I would highly recommend them
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November 2021 by Rachel Cox
Never rented a storage space before but the whole process with Public Storage was smooth from signing up to eventually moving out. Facility was extremely clean and well maintained.
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October 2021 by terri Mckenzie
Staff was very friendly and storage unit was very clean. I definitely recommend this storage facility.
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August 2021 by Geneva Barnett
Got my space I needed thank you carolyn and mary .
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July 2021 by Fletcher Sanders (Gods child.)
Great customer service. Very understanding, and cares about the customer needs and concerns. Marsha.
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June 2021 by Doug Sward
Not sure why Doug’s name appeared on this review. My name is Brian - review is for Carolyn. She was WONDERFUL ! Very knowledgeable and patient. System was down, yet she had me enrolled in no time. Answered all my questions and was most pleasant. Very good experience!!
