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January 2024 by Noname
Easy, clean, fast. I walked in early, checked in. Was second person called. Sierra was professional, friendly, and I barely felt the needle.
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November 2023 by tonja gray
Cierra, not sure if I spelled it right, was so sweet and professional. I usually have anxiety getting blood work done, but she was swift and gentle.
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November 2023 by Darlene Souther
Non responsive to any kind of pleasant Conversation no hello goodbye …and a look of I was a bother and shouldn’t be helpful or nice in anyway. I got a mumble and a look like go. I just sent a whole scenario to their customer service dept but I doubt it will do any good looking at the reviews on here. Time to look for a new lab. They’re terrible. And one almost stuck the needle through my elbow one time. I was bruised and sore for days. Horrible lab techs there. I’ll not go back.
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November 2023 by C
They refused to do lab work because of a outstanding bill I knew nothing about, even though I have insurance.
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October 2023 by Mei Day
I go here every few months for regular bloodwork. Only had issues once and it was my MD failing to send an order. Great place
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August 2023 by Kayti
The phone number on here is absolutely pointless. They never answer and the "voicemail isn't set up". Their website doesn't list any times so when I went in and did the walk in option the ONLY appointment open wasnt until 3:30...it's 11:45 as I'm writing this. This store is a joke.
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February 2023 by Lili Cerrito
I thought i was going somewhere else ,I first went where gps guided me was a quest just 5 min from Walmart .Not a fan of Walmart so I will not schedule that again. The Staff was nice a bit behind on appointments but understaffed.And there where several walkins I was taken care of. and painless blood draw.
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February 2023 by Jamie Bryant
The staff on Saturday were very rude and obviously short tempered with waiting individuals and were not clear when giving instructions and information. Seemed like the obviously did not want to be here and we're not here to help the patients. Would not recommend.
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February 2023 by Bill Payne
Rudest people ever who do not want to do their jobs. When pointed out that the sign says walk ins welcome the personal became irate and even ruder complaining that they only take appointments and that they would make me wait two hours. even though the place was empty. OMG So un professional so rude that I called and filed a complaint to the district office over their rude behaviors. Quest stated that "YES WE DO TAKE WALK INS".... No business as any right to threaten you and I was threated by this staff all because they refused to take me as a walk in which they quickly back tracked when I stated I was filing a complaint. Suddenly they took the walk in.....COWARDS. One star is being to kind because this center earned a big fat zero.
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January 2023 by ellen silverstein
I was concerned about using this location after reading the reviews but I tried it since it was a long wait at the hospital location.I couldn't have been more surprised at the service. I only waited a couple of minutes, all the areas were very clean and the woman who took my blood was very pleasant and even tho most people drawing my blood have a problem she did not and I did not end up with a large bruise which usually is the case. I just feel bad I can't remember her name as she was excellent. I would feel very confident going to this location again. By the way I did have an appointment and it was early in the morning.
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January 2023 by Richard Gifford
I can't make an appointment because I don't know my days off ahead of time. The last three times I tried to get in they wouldn't take me. Plus they constantly loose my wife's information
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December 2022 by Janna Schmit
Appointment recommended. Check in upon arrival. Have your confirmation number. Only waited 5 minutes great gal took my blood and she was really kind and knew her stuff. I didn't get her name but good experience. After 1st if year...appointments only.
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December 2022 by Robin Hubet
I checked in for my morning appointment but every chair in the 8 x10 waiting room was full and several people were standing. It was a very crowded space with people coughing on top of each other. A man and his toddler sat on the bench right outside of the door and waited with me. One of the employees told me that was absolutely fine since the waiting room was so crowded and the bench is literally in ste. After a few minutes another customer came out and said my name because the person assigned to draw my blood refused. When I went inside I was then scolded by the employee for not doing as I was told. I apologized and tried to explain that I was told to wait where I was, but she wouldn’t listen and just kept scolding me. Finally I said, “I’m sorry but you don’t need to keep yelling at me”. She then got very nasty and yelled for another employee named Colleen ( who was very nice and professional) to “ take care of THIS woman “. I then could hear as she treated the next patient exactly as she had treated me! I’m a nurse and realize that people are difficult sometimes and a job can be stressful, but after trying to do the right thing, waiting patiently where I was told to wait I certainly didn’t expect to get treated like I was. I will draw my own blood before I will go back to that Quest location. She needs an attitude adjustment and a lesson in listening!
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November 2022 by J Marie
Rude staff all of them, they took 3 walk ins and two ppl who were late before my scheduled appt. Will never return to this location
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November 2022 by Carolyn Thornton Nelson
When checking in as a walk-in, the staff refuses to see you even when the people scheduled for appointments are not present. Started out providing great service but has really gone down hill.
