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November 2023 by Chloe Regalbuto
Mary Jo is phenomenal!! I’m terrified of bloodwork and usually faint but no issues today! She was very fast and sweet. Great experience!
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November 2023 by NoName
When you make a appointment bring a extra 30-40 minutes at least.Same for dropping off a specimen, don't bother with a appointment for that, they will not see you faster.
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October 2023 by Lulu Delulu
The worst place, they are absolutely terrible with time, even if you have an appointment they will make you wait 2 hours and top of the appointment, just be a walk-in. The worst place of business , they don’t respect no one time. Waste time, they don’t have enough staff to work. They check in tablet doesn’t work. You might as well go somewhere else.
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October 2023 by G R.
My daughter had an appointment this morning and they couldn't find the lab order in the system so we have to ask the docto's office to resend it again, but Mary Jo our phlebotomist was so kind to take us in after she received the lab order without making us wat in the line (very busy that day). Mary Jo from room #3 is very kind, detail oriented, shows compassionate and care to her patient.
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October 2023 by April Muller
Excellent experience with Alexa today-I hate getting blood drawn and with her I barely felt a thing. Unfortunately I am a fainter, but no problem at all today! Alexa was so gracious and comforting, she talked me through it and fanned me off until the feeling passed. I will definitely ask for her if I need to go back!
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September 2023 by Scott Kelly
Easy check in, waited five minutes, blood drawn with a single poke. Great experience
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July 2023 by Marian Cavadias
I arrived early for my 11:00 am appt and checked by replying to the text message from Quest to check in. I got a response that I was checked in and did not need to check in inside (using a touchscreen kiosk). I waited for my appt for over 30 minutes. I talked to a staff member when she came out to call someone else. She took my name and said she would check for me. She never returned. A staff came out to call someone (not me yet) and I showed her my appt on my phone. She couldn’t have have cared less. She told me I was supposed to check in at the computer. I showed her the text message and she basically shrugged and told me to go check in. I will never return there again.
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July 2023 by Frances Kenny
Good experience. The place was packed. I had an 8:40 am appointment. The screen for waiting revealed 34 patients waiting with appointments. My phlebotomist Shelby was proficient. After a 20 minute wait, I was in and out in 5 minutes.
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June 2023 by Maria Rorick
I found this draw station to be very unpleasant. I was called back told to take a seat. Absolutely no kindness. I was asked to sign a paper saying my tubes were properly labeled prior to being labeled when I questioned this a woman from the next station came in and said I was rude and if I did not like it I could leave. Is that your idea of customer service. I WILL NEVER RETIRN to that facility.
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May 2023 by Lexx
Poor service and unprofessional comments. They couldn’t draw my blood at the time of the appointment because they had computer issues and told me “your blood isn’t going anywhere” as I took off work to make the appointment. Very displeased with this location
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April 2023 by Christina Kelley
Had a basic blood draw and they didn't even fill the tube enough for the test to be done. Incredible incompetence. Have to go back for the same test, so frustrating. Hoping it works this time, no other covered providers for labs so I am stuck with Quest. Go somewhere, anywhere else, if you can. If not then good luck, you'll need it to not get screwed over in some way by their utter incompetence
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April 2023 by Maria Gomes
The machine doesn’t work for me. A live human being would be great!
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March 2023 by Mary B.
On March 6 2023 I had blood drawn at quest diagnostic off 60 E in Vero beach. The phlebotomist there were rude, disrespectful and totally lacking of social skills. They don't where their name tags and have a very intimidating affect. Before turning me over to the other pleb she told me to sit up like a big girl. I am 71 yrs old. There was no hellos or goodbyes. will travel to PSL NEXT TIME. I felt mishandled.
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October 2022 by Shawn Santaniello
Alexa the lab tec was awesome fast and very pleasant ?front desk was awesome as well
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October 2022 by Rebecca A. Corvello
Definitely make an appointment. Otherwise you'll be there for hours.
