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January 2024 by Gina S.
Very very nice sales associates and have all the running and walking shoe brands. Also carry Lululemon clothing! I recommend and have bought 3 pairs of shoes from them so far.
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January 2024 by Allison C.
The research I did online showed me Altra shoes were a possible fit for me and there WEBSITE listed Runner's Depot as a retailer. Sometimes things work out like that and sometimes they don't. I got to visit their store and see their selection of not only sneakers but Lululemon. Thank you for your help
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January 2024 by Jamison Gant
Very friendly staff, I was looking for a specific style of sock and Kathy was very helpful!
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December 2023 by Mary Anne K.
Very caring and no pressure. Great at picking the right shoe for you or shoes in my case ! I would recommend Runner's Depot to solve getting and back problems.
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November 2023 by D Glassman
The staff are very knowledgeable and friendly. They helped me learn more about my own feet and gait and were able to troubleshoot a shoe recommendation to accommodate. Both me and my wife now have incredibly comfortable shoes for our jobs and travels and it was a breeze.
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November 2023 by Matt Teer's Florida Adventures
Had the right sneakers I needed. When I'm ready for another pair, I will definitely stop here again.
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July 2023 by Paul Boender
I totally agree with Caitlin and all of the other very positive reviews. I recently had my hip replaced and my doctor took one look at my sneakers, told me to lose them and get new ones. With my new hip recovering I was not going to risk getting them online or at the outlets. I had been to Runner's World before, and had a good experience, but that was before new owner Brian Bryant, and I have to say I was very impressed. You don't just pick a sneaker in size 10, he has a process he takes you through to find the perfect sneaker for you. First he watches you walk in your socked feet to see what type of support you might need. He shows you a few different sneakers, in different sizes, to find the exact one for you. You then take walks around the store to see which model is the most comfortable. I can tell you when I walked out the door we had found me the perfect sneaker, as well as a pair for my wife, she LOVES them, wears them every day. Look, you're on your feet all day, and if you're playing sports it is even more important to buy the right sneaker, you will find it at Runner's World. Brian's staff is equally attentive and well trained in "the process". My wife and I also agree that it was one of the best retail experiences in our lives. Go visit Brian and his team!
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June 2023 by c wags1856
Excellent service and selection. I cannot say enough about how they worked with me to find good shoes. Highly recommend this place.
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June 2023 by Caitlyn Smith
Absolutely amazed at my experience today! I had never been inside this store rather always drove by, but I went inside to just try on some shoes that I knew absolutely nothing about other than they were pretty popular. Saw the shoes I was looking for on the wall in three different models. I was greeted by Brian as he saw I had a look of "I have never been here before" on my face. He walked me over to the shoes and took a seat on his stool in front of the chair I sat in. As soon as we sat down he asked my name, how could he help, and what I would be doing in the shoes I was looking at. After letting him know I was just going to be running and lifting weights in the shoes, Brian immediately began to talk about how the shoes I was trying on would or would not fit in those activities based on the shoe style, type, and structure of the shoe. Brian showed me every model of the shoe I was interested in, helped determine the correct size of the shoe, helping me put them on and even tied them for me. He suggested I walk and jog around the store to help me understand how each model fit my foot. What blew me away, was as I was walking/jogging in the store, Brian was asking my opinion on the shoes comfort, but he was also being attentive to how I ran and walked. He noticed that I don't rely too heavy on my toes or my heels, rather flat, and noticed the flip flops I wore inside the store. This caused him to make a suggestion to another shoe I had never heard of. As soon as I tried on the shoes I felt like I found the PERFECT running shoe, which was suggested by someone I only knew for 10 minutes that paid attention to my mannerisms, comfort level wants, and commentary. I was absolutely floored at this experience as it was something I have never experienced when shopping for shoes. Brian assured me throughout my time in the store that this is what they do: make the shopping experience different and ensure the customer has what they need to fit their lifestyle. Brian you were awesome and you got a customer for life out of me!
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May 2023 by William Lowe
I was there today and purchased a pair of walking shoes. The young lady who waited on me was very patient and helpful. I needed a shoe that would allow me to use inserts. After about a half dozen tries we settled on a pair of Brooks.
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May 2023 by Gregory Forrer
Physical therapist told me to see these guys and they'd help me out and I give them high marks on their guidance!
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January 2023 by Chris Reece
The customer service and product knowledge of the workers there is great! So glad we found this place!
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December 2022 by Scott Stein
An amazing experience! Prices are right, service is extraordinary (ask for Timothy), and you'll walk out with the best fit for your specific form and function. We'll be back!
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September 2022 by Russ Weaver
Small businesses owned by local people are hard to come by anymore. New to VB I wanted to stop in several times, but didn't until I started training again. Their inventory on overall product is satisfactory, but their lineup on shoes is really good. The thing that beat everything else was their customer service. I was welcomed by two employees at first and a third joined us after a few minutes. They were very helpful in talking footwear and nutrition (aka gels). Very nice people. I look forward to my next visit.
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July 2022 by Phil P.
I've stopped in twice for packet pickups they were hosting. The store looks very clean and organized. They have lots of shoe options as well as hydration, recovery, and accessory choices. The staff is friendly and while overhearing conversations with other customers I can tell they're knowledgeable and honest with their recommendations. If you're in the area and in need of a good running or walking shoe, give this place a chance. Any place that closes on Sundays to let their staff have a run day is one you can trust.
