Truist, formerly known as SunTrust Bank, is highly praised for its exceptional customer service at the branch located on 43rd Ave off Oslo Road. Customers frequently mention the friendly and accommodating staff who always greet them with a smile. Notably, employees like Cindy and Maureen are recognized for their dedication to helping clients. Cindy, for example, went out of her way to print a year’s worth of bank statements while keeping a client informed about the progress. Maureen is remembered for her personal touch, as she recalls customers' names and ensures their needs are met without rushing the visit. Additionally, team members like Maryann are acknowledged for their willingness to assist and solve issues, providing outstanding service. Overall, this Truist location is celebrated as a great place to bank, making clients feel valued and supported.
Friendly people take care of your needs. Nice parking and clean bank!Tried to talk to an investment banker - NO time!UPDATE 2021:Nothing changed. Investment adviser still too busy to talk to. Needs improvement!
October 2019
I love this suntrust bank location! Every time I walk in or come through the drive thru they know me by name and are always so nice. If you want a bank will a small town feel I recommend this one! So happy I switched to suntrust.
