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June 2023 by Google user
If you want kindness, patience \\u0026 integrity, this is your location \\u0026 Kristina or Quinton are absolutely your sales rep's. Ive been to several tmobile stores, this is the cleanest store with a good vibe \\u0026 the most kind \\u0026 helpful employees. We had phones we unfortunately purchased at another location with little to no help, ever. We came here when we needed help, so it was a no brainer to purchase our new phones from this location. My husband \\u0026 I both recently upgraded our phones \\u0026 I was fortunate enough to have Kristina help me \\u0026 Quinton helped my husband. Amazingly patient, kind \\u0026 so helpful. I just cant recommend them enough. The manager, Maria runs a tight ship here, she supports her staff \\u0026 is right out there on the floor to help customers \\u0026 her employees. This is the best location in Vero Beach, the best anywhere! The employees at this store excel at their jobs \\u0026 are definitely assets to Tmobile! Thank you Indian River mall Tmobile location❤️❤️❤️
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June 2023 by Holly Marie Niro
If you want kindness, patience \u0026 integrity, this is your location \u0026 Kristina or Quinton are absolutely your sales rep's. Ive been to several tmobile stores, this is the cleanest store with a good vibe \u0026 the most kind \u0026 helpful employees. We had phones we unfortunately purchased at another location with little to no help, ever. We came here when we needed help, so it was a no brainer to purchase our new phones from this location. My husband \u0026 I both recently upgraded our phones \u0026 I was fortunate enough to have Kristina help me \u0026 Quinton helped my husband. Amazingly patient, kind \u0026 so helpful. I just cant recommend them enough. The manager, Maria runs a tight ship here, she supports her staff \u0026 is right out there on the floor to help customers \u0026 her employees. This is the best location in Vero Beach, the best anywhere! The employees at this store excel at their jobs \u0026 are definitely assets to Tmobile! Thank you Indian River mall Tmobile location❤️❤️❤️
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April 2023 by R T
Very helpful and knowledgeable. Answered all my questions and solved all my problems. Would definitely recommend.
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March 2023 by Anthony Stevens
This store is the best in town. The staff is very helpful and inclusive. They always resolve my issues.
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September 2022 by Michael “Corey” Armstrong
Karmen was absolutely wonderful today, helling me with getting my phone situation taken care of. It required a lot of time, and she had to deal with sprints customer service to get it done for me. She went well above and beyond to help me. she will be go to for future cell business. Hands Down.
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August 2022 by Carl DeShay
Karmen was very intelligent and gave us good information when opening up a new account. she saved us so much money with the switch.
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August 2022 by Heather O'Shea
Great service from the entire staff Bre, was awesome come see her for your needs. Bye Bye Verizon!
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July 2022 by d g
I was at t mobile in the Indian River mall for the first time. I am not tech smart and know it. Up until today, I have not had someone as patient and articulate as their store manager, Maria. She showed me some free services that t mobile provides and reviewed how I get them. She was exceedingly knowledgeable . I had forgotten what real customer service was until today. If you need someone smart and patient, go here and ask for Maria. She is exceptional.
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April 2022 by Gail Melograno
I absolutely love the crew Karmen and T were of great service. Excellent customer service and I gained lots of knowledge about my phone. 5 stars girls keep up the good work.
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March 2022 by Jo Ann Hagood
New management has been phenomenal throughout the whole sale! Karmen and Maria are the sweetest and was able to transfer data to new phone AND get me into a free tablet without and complications. This is my new favorite T-Mobile store :)
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February 2022 by Rob J. K.
Your store inside Indian River mall in Vero Beach Florida is in violation of federal civil rights act title 3 by requiring mask. This is also a violation of 18 USC section 241 and called medical discrimination which is a 5th degree felony. They are subject to a $75,000 fine per offense if the illegal signage is not removed it will be followed up with a call to the Florida attorney general's office
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December 2021 by Hailey Staniewicz
Bre and Eli went out of their ways to an extraordinary measure to help us deal with another phone company, they were patient when we had to leave and come back a few times, they called different places for us, they made sure everything that was going to be on the bill or anything that was going to be set was 100% the truth and they all around are very good people, extremely friendly and patient, Bre and Eli really made this switch a good deal helped 2 of us upgrade and get all of our stuff figured out. amazing store amazing staff and we are now t-mobile thanks to them !!!! we love them
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September 2021 by Fran Vitale
Eli is the man to go to with tech issues. I just bought a Galaxy S21+ and had issues with the tranafer of data and setup of the new phone. Eli took my phone and within minutes everything was working. Again, Eli is thoroughly tech savvy. He's the man. Thank you Eli.
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September 2021 by Robert Matos
Elijah and Caroline were magnificent and beautiful. They set me up for success:)
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August 2021 by Towanna Ruffin
Caroline & Brezae were awesome!! Making the switch over was fun and I got the phone I wanted. Will be bringing all future business here. Thanks again ladies!!!
