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March 2024 by John Reed
This is woman's playground for beauty needs.
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March 2024 by Heather Lawson-Davis
I had an awesome experience with stylist, Betelhem (and everyone I encountered at Ulta Vero Beach). Betelhem was very kind, friendly, thorough, and professional at every step of my blonding experience. I can't say enough wonderful things about her. I am so happy to have found my new hair stylist and one that I feel confident I can trust to do an amazing job. I love my new hair! All of the hair stylists there yesterday were so helpful, sweet, and easy to chat with.
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February 2024 by Lori Donaldson
So me and my mother were out for a day shopping. She had to run into Ulta to get her match of concealer. Which is fantastic by the way from Clinique. We also were setting out to get her haircut that day and to our surprise they actually had a hair salon in the back. Bethlehem was the hairdresser and what a wonderful hairdresser she was she gave my mother the most wonderful haircut I wish I had the before and after pictures. And what a wonderful person she was great personality fun good spirit Good Vibes love this Ulta store location
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January 2024 by Jen Vargas
Absolutely outstanding! The staff here is so friendly and helpful. Regional Director, Lisa was in store during my last visit and was absolutely fantastic. She took a quick look at what I was buying and recommended a better product. She sat me in her chair and redid my face. She was compassionate and did not make me self conscious. I am so grateful. I left with a new product line and skincare regime thanks to the time and care she spent with me. She is a complete expert and such a professional. The cashier Chloe, who checked me out was also exceptional and sweet. Kudos to the team. Lisa said she is there every Sunday, and I can't wait to go back to see her.
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September 2023 by Sandy K.
9/16, Vero Beach store staff were rude and unhelpful (at least the two we interacted with). Many of the fragrances lacked ‘testers’, and they were out of stock on the majority of mini perfumes. Poor overall experience, which really surprised me as the Ulta near my home in Central FL is fabulous.
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August 2023 by susan headley
Signature haircut with Jocelyn. Excellent service. Appointment was not rushed. Jocelyn styled my hair exactly how I had asked. Already made another appointment. Thank you Jocelyn!
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August 2023 by Mary
I can't believe I met a group of ladies that don't push product down your throat & give outstanding service. ALEXIS ❤️? is by far one of the best brows experts! Her personality & calming presence only adds to the experience. TAYLOR ? for hair cut & color??♀️. She is a delight and asks what products you use so you know you're taking care of your locks. I shopped after my services & I was pleasantly surprised by how attentive & helpful the staff was ????
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August 2023 by RKCCO
Super helpful staff! I haven't bought makeup in a long time and they helped me find everything I needed and even things I didn't think about!
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July 2023 by Teresa Campbell
I went into the store to return a product,and the cashier,named Hailey was sooo nice and she went above customer service. She left her station to show me a new produc,t I might like.And thanks to her I will return to Ulta to purchase the product.And I do want to mention another wonderful customer service person named Alexis,she was also very nice and helpful ?
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July 2023 by Colleen Savage
Last time I visited I let them know that I have never once been offered help or found an associate available to help out of the 4x I have been to this store. Just went again today and guess what?!! Still no help offered or associate available anywhere to answer questions. Never been to an ulta that consistently had no customer service… until this one. Sad
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June 2023 by Nery Pagella
I want to give a big shoutout to one of the associates @ the Ulta here in Vero Beach on 21st Street.. I walked in yesterday afternoon looking for my go to person, Holly ..she was in meeting…I was approached by Dani, very courteous and professional… helped me with all my questions and needs and introduced me to another product I can’t live without!!!! I love ? this ULTA store .. I found my go to people !!! Thanks Dani and of course Holly !!!!
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June 2023 by Elodie Hines
I will not spend another min or another dime at Ulta Vero beach. It was difficicult to get any assistance to pick a few make up products. Once I did, the lady could not care less about helping me, she picked a a couple blush, pit them in front of me, and just left me there!!I also needed to buy a perfume, was told in was not in stock,to find it myself on a different shelf.I wished I had just left everything there and not give this store a $. Ridiculous.
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May 2023 by Holly Donnelly
I love this particular Ulta store! In a time and day of shopping online, I like going to Ulta and looking at the product and reading the ingredients. Suggestion to shoppers.... You walk in and get overwhelmed by soo many products. Stop and notice how above each section, the brand is displayed. Also, the staff is incredibly helpful. Just ask. And please, don't call and ask the cashier's to go and look for a product, ask them twenty questions, ask them to pull it and hold it at the counter. There have been a few times that I have been waiting in line, listening to the cashier, patiently explaining that she has a line of people to take care of. Do your own research, google the store and see if they have the product you are wanting to ask the cashier twenty questions about. I am going to miss Maggie!!!! She was always so kind and helpful.
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May 2023 by Alexandria Seay
Store 754Cashier HollyCashier TiaraStore Manager TracyA report is submitted.
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April 2023 by Liza K.
Honestly the rudest front staff I have every had to deal with at an Ulta store, or any store for that matter, it's always a mess on the shelves, the products have been opened and used and still sitting on the shelves , never seems to be cleaned or organized. I went today and no one bothered to ask if I needed help. When I went to check out even though I was the only person in line and there was 6 staff members upfront ... no one bothered to acknowledge me standing there for a good 3 min, they all just carried on with their conversation. Then when I get home and look at my blush, it was ALREADY OPEN , AND someone already ran their finger all over the product!!!!!!!! And when I called this location, it took me calling over 6 times! back to back for someone to finally answer, and the manager that did answer was beyond rude. Would NEVER recommend this store.
