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December 2023 by Violetta Wawrzyniak
at this post office someone is stealing stealing my packet that I send for my friend have a lot problem the manager no help me.I do not recommend this post office because the parcel was lost and it was not only mine that I witnessed when another customer filed a complaint about the loss of something, someone is stealing things there.
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November 2023 by Teresa Murphy
Charged 5.10 to mail a 5x7 padded envelope that was .60 oz. I questioned to woman a few times on the cost, she asked me if I wanted the envelope back?Excessive price and poor customer service. 11/06 at 11:02 am.
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June 2023 by Lyn Mc
Employees are always helpful and friendly some are downright hysterical. Only problem is there's always a line no matter what time you go. Also on Saturdays they're only open till noon which makes it hard to get there and the lines then are ridiculously long. Wish they would be open at least till maybe 2 on Saturdays.
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January 2023 by Crystal Wallace
I went in to have my mail held bc I had to move and filled out all the necessary paperwork AND WAS ASSURED that my mail would be held for 30 days until I can change my address. Only for them to still deliver all of my mail to my abusers house that I moved from. How much of a failure at your jobs do you have to be to allow this to happen? Now I can't get any of my mail and I just have to deal with it, right? Thanks for causing me more trouble. Appreciate it, y'all.
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January 2023 by Moshe 1
The staff at this Post Office in Downtown Vero Beach are rockstars. I recently moved homes (cities), and was expecting a package to be sent to my new address. After I received a tracking number, I noticed that it had been sent to my previous address in Vero. This meant that the package would not be forwarded to my new address by USPS - due to the "return to sender" instruction of the package. I needed this important package ASAP. After driving for 2 hours, I arrived at this Post Office and explained my situation. The staff were so warm and rushed to help. Needless to say, I had a package in my hands within 20mins. An amazing guy named Nacho (supervisor) deserves as many stars for this!
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July 2022 by Alfred Neuman
Your carriers are lazy you people have zero pride. Zero ethics.Complaints are disregarded. Genuine complaints like the fact that you keep destroying the items you're delivering IF they even come to my house and not 10 neighbors away on a different street. Sad for the few people who work there that do still have pride. When I worked for the gov we actually had to work and behave in a way that let you keep your job. Perhaps I could work for the PO to get paid to be lazy!! Useless
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May 2022 by Kelsey McPherson
Overall a great post office. Can get very busy, but they do their best to move people through.
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November 2021 by Truth Warrior
I mailed a simple padded envelope today and when I saw it was $4.30, and the screen showed that it was certified mail, I asked if that was why it was so expensive, and the nasty postal employee snapped at me with a nasty attitude. Avoid this branch or avoid the post office all together. When I use FedEx and UPS I don't ever get attitude from their employees. This is one of many reasons why the USPS needs to be privatized.
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August 2021 by Corey Mantell
The short mustached man behind the counter is truly one of the most unpleasant clerks I have ever come across, and it’s obvious he isn’t the brightest. After being told to shorten my shipping tube by 6 inches (I cut it 7 for good measure) he informed me it was still over the allowed dimensions. A 2 minute drive to the USPS on US1 and I was informed by the gentleman behind the counter that not only could he ship it- it was under the allotted dimensions. The bad tempered individual in the downtown branch either cannot read a measuring tape, has difficulty doing simple math, or does not know the company he works for policies. Either way, the 2 working in the US1 branch knew exactly who I was talking about when explaining my experience- which tells me all I need to know about his customer service.
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January 2021 by James Gale
I have had nothing but great experiences here. From the first day we bought a house and needed our mail forwarded for 5 months, to when we moved down permanently and I opened a PO Box, they have been friendly, efficient and helpful. Coming from the DC area, this is a breath of fresh air.
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November 2020 by Tonya Gill
I was at the entrance door toat 11:59 and it was not closed yet the woman was on the outside hoping a customer told me to stop and I said I just need to buy one stamp so you could do it right here this machine when they're done well then when I did that the machine made me buy two stamps and I only needed one!!!! She could have let me in to buy one stamp you weren't even closed yet.
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April 2020 by Mary M.
Excellent staff, go there almost daily for my postal needs. They are quick and efficient, kind and respectful, who can ask for anything more. Dealing with the public can be very difficult at times, I have witnessed nothing but patience and kind consideration to even the most challenging of patrons. Like I have said, I have seen quite a lot going in there almost daily, staff go above and beyond for their customers! Keep up the wonderful work, you make it a pleasure to do business with, thank you.
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February 2020 by Sabine Effenberger
Thank you Al you are the best Postoffizier of the Word. Thank you for the Dog Stamps
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January 2020 by steven purington
Employee with anger issues make this place a very unpleasant experience. it's really disgusting that they refuse to deal with this problem.
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December 2019 by Jennifer Bonham
The employees at the downtown Vero Beach post office are amazing. I have a business that I run out of my home and make trips regularly. There's usually a line, but you learn what times of the day that are the slowest. When there is a line, they do their best to get everyone through quickly. If you're use to utilizing offices away from the professional "office hustle", you won't like the lines. If you understand the value of the convenience of a downtown post office, you'll be patient and see that they're doing their best. LOVE the new air conditioning! It's ice cold while I wait! :) Thank you to all of the guys & girls that help me regularly with a smile. I appreciate you!
