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April 2024 by Becki Agnew
The staff at UPS are absolutely the best even when they have a new person hired that person is just as polite as the rest. I have experienced UPS employees throughout the United States and Wells Fargo could take a lesson from their customer service. It does not matter who you are what you look like the color of your skin, they all treat everybody with the upmost professional courtesy. The shipping process that the packages go through are an entirely different category, but the customer service staff ranks the best
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April 2024 by Sarah Rochefort
Fast and friendly
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March 2024 by MelissaAnneLutz
Joshua was a great help with me and my 4 shoe boxes. He expertly packed them and gave great professional and friendly customer service! (Thanks Joshua @Store 3251)
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December 2023 by Donna Bradford
Employees very efficient & very helpful. Being there the week before Christmas, I was the 8th person in line and I got to the desk very quickly!
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December 2023 by Alicia Castro
They working hard and keep the customer satisfied in every step and helps customer with success to sent or receive every single time. Thank UPS.They are the best.
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December 2023 by Lisa Kidd
They always take great care of me :) I won’t go no where else if I can help it.
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November 2023 by D G
This UPS store will make returns difficult for you. I had a package that needed to be returned. The box it was shipped in had return labels all set up on it. The employee at the store refused to ship it in the same box that was in perfect condition. He told my Mother that she needed to pay an extra $20 for a box to return it. Unfortunately, my 85 year old Mother paid the crook. Don't use this location ever. They have crooks working there. Drive to US1 location. The employees are very friendly there and always give top notch service. Just a note: I was a driver for UPS for many years. I know how it works. These people are crooks!
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November 2023 by Lilly DeCrenza
While I had to wait a bit, it was only because there were a lot of patrons. The customer service was outstanding. Professional, competent and pleasant. This is the best UPS store in Vero. Others are understaffed and not as well informed. I was very impressed.
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November 2023 by Robert Lyman
It is such a pleasure to do business at this UPS store. The atmosphere is always friendly, and you’re greeted with a smile. All the employees here do such a great job I’d like, especially compliment Lance for going above and beyond with myself, and so many other customers that I’ve witnessed over the years.
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November 2023 by Karen G Slater
Staff is fantastic - always ready to help - especially Lance!
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October 2023 by miriam gross
Lorry was most helpful in taking care of my electronic transactions today. She made everything look so easy!
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September 2023 by Jerzi Brazie
Had to return an item to Amazon for the first time and I was a little nervous on how to go about it; the young man (I didn’t catch his name) who took care of my return explained the process and handled everything swiftly. Great customer service! 10/10
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September 2023 by Susan T.
This location does box up items to send back to Amazon. We went to the one on miracle mile and they don't it. I used the one is PSL at St Andrews shopping plaza and they box up your items! I'll update the other store.
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September 2023 by Patricia A. Primicerio
Very efficient n friendly thank you. Our go to store for mailing pack
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June 2023 by Edgemont Martin
This location is the best for 1 reason - Hannah F. She is so fast and accurate I couldn't believe it. I mean really. Give her a raise already. The other employees are standing around and talking to the customers too much (milking the clock). Kudos, Hannah!
