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April 2024 by Alysse Hanrahan
First I want to give a positive shoutout to our server Brie. She did an awesome job, she was attentive and did everything right.The manager on the other hand, an older woman with brown hair yelled at me when I pointed out the nachos were priced incorrectly in the menu, based on what we were charged.My friend ordered the plain old nachos with the queso with beef. The menu states it is $11.59 to order it that way. But if you order it with chicken, it’s an upgrade and the menu states it is $13.29. We were charged $13.29 for the regular nachos with the queso with beef. I explained this to our waitress and she told the manager and the manager sent her back to tell us, beef is an up charge. So I pulled out the menu and said “well right here it says nachos come with queso with beef and it is $11.59. If you order it with chicken, it’s an up charge for $13.29.” She went and told her manager what I said and the manager sent her back again to repeat what she told me before. I also repeated myself and so Brie asked me what I wanted to happen. I told her I want the manager to come read the menu.Out comes the manager WITH HER OWN MENU. she whips out the menu and tells me “it’s $13.29 if you order beef or chicken with your nachos.” I said “no, she ordered this (the one that comes with queso with beef) thinking she would get that, not extra beef. So if that’s the case, that beef is an up charge, the menu needs to be fixed for false advertising. People will think they are ordering this one with beef for $11.59.” After that, she got heated enough and decided to yell at us “I’ll fix it for you this time but next time read the menu!” And walked away.This person should be fired, and should not be working as a manager. Maybe not in customer service, period. I have contacted corporate to report her unnecessary behavior over $2! I have never had anything like this happen. I am appalled, and shocked and will not be back at this location whatsoever.
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April 2024 by BeOnca Scruggs
Pretty cool people.good food made with love...great chips
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April 2024 by Douglas Morris (TechTraveler)
Decent food, good service. It was a little busy but a good visit overall. Little expensive for what it is but would probably go again.
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April 2024 by Vitalia Quiles
Great, I always love it
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March 2024 by tag212
Good place to go always have some deal going to stretch your dollar.
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March 2024 by Micheal John
It's always a decent visit. Nothing special and nothing wrong. We get chips and salsa ( the only reason we come here) and entrees. Food is always cooked the same with no issues. Server is typically pleasant and this time was no different.
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March 2024 by James Peek
The staff was warm, friendly, and attentive. The food was good.
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March 2024 by Johann Sternberg
This place has an amazing atmosphere, especially if it's your birthday. The food is A tier. I recommend the steak. The waiters are kind and funny and the refills are quick.
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March 2024 by Robert Fromer
Truly good
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March 2024 by Kelly McCammon
I did an online order for pickup at the Viera location. I arrived very early and wasn't sure if they would be able to work on my order right away or not. Kayla the server and Donnie the manager were incredibly helpful. The customer service was exceptional. The quality of the food was excellent and an incredible value. This location has a great team. We will definitely be back.
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February 2024 by Jeffrey McKenna
The food and service were good. Definitely worth what I paid.
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January 2024 by Kathleen Herring
Visit this location regularly. Always have great service and food is consistently good.
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January 2024 by Diane Gibson
Ordered honey chipotle ribs, jalapeno sausage x2, and honey chipotle chicken x. 2 and Nashville hot chicken. To start they brought out the wrong flavor of ribs so had to wait for the right flavor, took a bite of the sausage and it was cold. Server took sausage back to kitchen so decided to try the tenders, and those too were cold. Didn't offer to remake our food, never even seen a manager. Was a very disappointing experience for sure.
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January 2024 by #angie#sonya #exposed
My only complaint was the kitchen using the F… word over and over, obviously fighting with someone. I’m still hearing it. Very unprofessional. So sad. One of the reasons we come very seldom. Not very professional.
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January 2024 by Joan Buckley
Service at bar was excellent. Our bar waiter knew exactly what we ordered in past and she was fast hard worker also very friendly and pleasant.
