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April 2024 by Patrick M.
Had a fantastic stay at this hotel! The staff was friendly and helpful from the time we checked in. We arrived early and the staff rushed to get our room ready so we didn't have to wait in the lobby. The hot breakfast was delicious, sausage and eggs as well as oatmeal with all kinds of toppings and juice. I got a fantastic work out in in their fitness center and a great night sleep in my super comfy bed. Also, the shower was huge with great soaps and shampoo! I would definitely stay here again!!
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November 2023 by Emily Lillo-Gass
Check in and out was great and the receptionist was very nice. The aesthetic on the surface looked very nice, however, the cleanliness was atrocious. When we first went in our room the bathroom mirror and sink had water and toothpaste spots an the toilet had “bathroom” streaks in the bowl. When we went to sleep on the bed the sheets felt damp due to the high humidity in the room. The carpet was so dirty that it would stick to your feet if you were barefoot and when you look at the carpet by the dresser or walls it is a noticeably lighter color than the typical walking paths. We would not recommend staying here and won’t be coming back.
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November 2023 by Karen Bain
Great surprise ? at an out of the way location.A friendly welcome from the staff at checkin, super comfortable bed, spotless room and amazing shower.Fantastic breakfast ?We were on our way to paddle the Ichytucknee which is North of Waldo.We spent two nights, and our experience was outstanding.We will be back.Thanks to all. ♥️
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November 2023 by Linda O'Brien
Room clean and beds comfortable. Staff very helpful and friendly.
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October 2023 by Michael Bowser
Location suffers no fault of property. No a sit down restaurant within 10 miles, but a very nice hot breakfast included and reasonably priced. Clean well appointed rooms for an older property. Nice walk in shower in the king suite. All rooms enter inside the building. Efficient and courteous desk staff. This is a value. Will mention one thing, the wifi isn't password protected and you will get security alerts to decide on for yourself.Food & drinks: Food and drink deficiency for sure in the area. You can actually walk across the parking lot to A pilot truck stop that in itself is woefully deficient owning a monopoly and closing the kitchen at 6 PM. Hello Pilot, put in a PJ fresh 24-7 and make a killing.
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October 2023 by Eddie Santana
Very nice and clean hotel!I love coming here and they make me feel at home ?Constance the rep at the front desk was also very friendly and kind the whole time!Thank you
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September 2023 by Michelle Garnett
The room was very clean, but the shower was miserable. There was a lot of mold in the grout I could wipe off with a rag, so it obviously wasn't properly cleaned. The body wash dispenser was broken, and the shampoo/conditioner barely worked. Staff seemed nice. Building seemed quiet and safe. No other issues.
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August 2023 by Selina Riggs
New employees are rude as hell. Well one is she has dark hair and when I have been coming here for years. I have never experienced any thing like this. Rethink your staff. She has dark brown to black hair I'm so
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August 2023 by Helen Harvey
When traveling to visit family, we always stay at this BW. The staff is friendly, the rooms are clean and comfortable, and breakfast is always fresh.
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August 2023 by Jackie Gouge
I hadn’t stayed in a BW in years but, this place was great! Clean, friendly, recently updated accommodations, conveniently located, well maintained grounds, accommodating staff, just all around great place to stay!
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July 2023 by Me P.
Very tasteful! Clean, spacious, accommodating, friendly, delicious breakfast (sausage, eggs, waffles w an impressive waffle station, tons of pastries/breads, oatmeal, juices, yogurt), comfortable, clean beds, updated decor and bathrooms, large shower. This was an excellent Best Western. The staff were friendly and professional, the rate was reasonable and competitive . This was an excellent choice for my kids and me as we drove home. I would recommend this location to anyone traveling and needing a stop to rest their head.
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July 2023 by Kevin Kaib
My nephew and i stayed here during our travel to Orlando and had a superior experience. We were able to enjoy time swimming, had a great breakfast experience, and we also were able to easily retreieve my nephews wallet after we had accidently left it behind. That made our day. Thank youSafety: We were able to easily retreive my nephews wallet with no problem and he had everything still in it
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May 2023 by Nathan Morton
This place is a nightmare. Right of the bat they tell you not to put your key card next to anything electronic, your cell phone or car keys ,because it deprograms the cards. This is just because they are to cheap to actually pay for good product. I was there a week and had to have my keys reprogrammed every single day. We paid for a pet free suite (as we are all allergic to animals) and the room was covered in so much dog hair that the back carpet looked grey. There was dust on everything. It took 2 hours of us cleaning to get the room to livable. Veronica at the front end told us there were no pets in the room we had, just service dogs. Apparently they don't understand animal free. Oh also every employee is apparently a manager. If you're looking for a nice clean place, this is not the place for you.
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May 2023 by Joseph Sanchez
A nice Best Western in North Florida.We came for a few days while here on business.Very friendly staff. Clean lobby, halls, eating area and rooms.The shop in the lobby was very limited in what it had but there is a larger gas station / convenience store across the parking lot.Overall a nice hotel.
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May 2023 by Darkness
This place was disgusting, dog hair on everything, even after paying for a pet free suite. The room was so dirty it took 2 hours to clean to get the dog hair off the floor and beds. We were told by Veronica, the night person who lied about being a manager, that there were no pets in the room before us, just a service dog, like really?? So we called customer service, after that staff retaliated every chance they got. Refused us towels, shut off the water for hours without notice. The AC HAD BLACK MOLD on it. This plas was the most disgusting hotel I have ever stayed in and will never return to best western. Beware this place. As in response to the being removed comment, after 4 days of nothing but problems, my elderly disabled mother asked for towels, since we had been working to clean a house all day and needed to shower, when the staff again responded that they were falling short, she made a joke with the staff member. They both joked and she thought everything was fine, turns out Veronica was hiding in the back room again as staff does here, with their on premisis dog, decided this was what she needed to finally get the retaliation she wanted for us getting her yelled at for the disgusting room, which we asked customer service not to call them as we knew they would retaliate. And in response to the getting comped the first night and discount for the rest. After receiving the final bill that was not the case. We were charged full price for all days stayed and will be disputing the full charge amount. We stayed at a a motel 6 for night we were kicked out with no notice and they were even better and cleaner than this best western, you know it's bad when motel 6 is better than you.
