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January 2024 by Rosalee Saucerman
The sales staff and repair shop were very helpful and efficient. They answered all my questions as well as showed me how to set up my truck. They went above and beyond any other dealership that I have been to.
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November 2023 by Dot Con1
I always take my car to them! They are nice, courteous and know what they are doing.
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October 2023 by Sharon Brett
This was honestly my worst experience at a ford dealership. I received an invoice amount and we agreed to it. A couple days later a technician calls to double the price because he feels that he should do one part at a time, I disagree and tell him I’m not paying that amount for the extra labor. The day kept changing to pick up my car. I had to call them multiple times, besides when they wanted more money. I even spoke with the higher manager who said ‘I will call you back personally in 30 minutes’, I had to call him back the next day. When I went to pick up my car the ‘salesman had his feet up on the window and playing on his phone, I was ready to get my keys and go.Take my advise and take your car somewhere else.
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October 2023 by Joe Barnett
While our truck was in the service department getting the oil changed someone stole our grandsons birthday card out of the truck.
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September 2023 by Michael Roetzel
Got me a great rate and vehicle. Super friendly and small business that takes care of its customers.
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July 2023 by Tyre Hagwood
Great experience!! I was pretty specific on what I wanted and what I didn’t want, but they made sure I didn’t settle for just anything!! Very happy with everything. Thanks for going out of your way to make sure I was going to be happy with what I was getting!!
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June 2023 by Chelsea Vickers
I can’t say enough about everyone at Alan Jay Ford and Alan Jay CDJR in Wauchula!! I purchased a 23 Jeep Compass and they made the deal so smooth!! A huge thank you to David Villalobos for your hard work in making this trade a reality!! Thank you again. Definitely recommended and I will be a forever customer!! Definitely has for David!!
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June 2023 by Linda Todd
I purchased a truck here today and have to admit it was the best experience with a dealership I have ever had. My salesperson, David Villalobos was the best. He worked with the management to get the price right and made sure I was comfortable during my time there. Each staff member that I interacted with made me feel welcome and valued. Thanks to David, Ruslan, Gene, and Brandon for making this day unexpectedly fun. Great job guys. I will return for vehicle needs in the future
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June 2023 by Kalie “Marie” Strange
Wonderful team with great attitudes. David was my salesman, who helped me feel comfortable and confident with such a big decision. Not a huge selection of vehicles this time, but they were still able to accommodate me. Will shop with Alan Jay Ford again.
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June 2023 by C doug
I hate that I live so far away from a real ford dealership with a real service department. If you get a chance to have your vehicle repaired or serviced there just save yourself some time and go to Bartow Ford that’s where your parts will come from anyway.
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June 2023 by Gina Ussery
Everyone was very helpful with finding a car that fit our family's needs. Thank you, David, for all your help!
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April 2023 by sandy fleming
My husband took our Lincoln Navigator there for emergency service yesterday. From the nice lady on the service desk to the techs who determined the problem things couldn't have gone more smoothly. We were in a bind and they bent over backwards to accommodate us. For your next vehicle, go see them, confident they will be there for you when you need them. Herb Doyle.
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April 2023 by Pam Cobb
Horrible experience. Car under warranty and I had to pay for rental. Had to make three trips to get window and weather stripping fixed they messed up. They scratched my tint requiring another day off work to drive 40 miles to get it fixed. I don’t recommend them.
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March 2023 by Ken DARKE
The appointment time was 3.00pm. I arrived at 2.50, and the service was completed and I left at 3.30 pm with an itemized list of what had been checked and completed.Thank you for looking after me and in a timely manner.
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February 2023 by Robinson Rosario
I had an excellent experience buy our vehicle, Robert Rasnake was our salesman and he was very wonderful to work with Highly recommended!
