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July 2024 by Lazy “Ricky” Boi
Bill is too high for such slow service. I have attempted to call 6 times to cancel my service, however I get sent straight to voicemail.
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May 2024 by Scott Myelle
Moved to Sebring, had originally put in a transfer of my Xfinity. Day of install, Xfinity tech informed us that they didn't have fiber on our street (and wouldn't for a month).
Working from home, I needed internet within a day. I called Rapid Systems to see if they served Sebring. Not only did they confirm service at my location, they did a same-day install. Couldn't have been more prompt, courteous and helpful.
I've had the 50Mbps Down / 10Mbps Up for 3 weeks now and it's been rock solid. I work from home and am a HEAVY user (moving large files, on video calls, etc.). My experience has been outstanding.
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January 2024 by Samantha
Great company. Nice friendly people. Great service. If there are any problems, this company fixes the issue quickly and explains the issue as they fix it.
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October 2023 by Anna Maria Hubbell
They were very attentive and I appreciated the rapid response to my request.
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October 2023 by Ashley
You can’t count on this service for anything other than knowing when the weather gets bad. The second the wind starts blowing, you best believe you will NEVER have any wifi. And god forbid you call them about it. Even when you upgrade, they keep saying they can’t do anything for you. Even when you pay for it, that same day you won’t have any internet. They love taking money from you and tell you it’s on you to figure it out. Very trash company.
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September 2023 by Marilyn Funkhouser
I have been with Rapid Systems since a year after they came to town. Service has been great No complaints.
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September 2023 by Dilliard Biggs
I had rapid systems a few years ago the speed was terrible when it rained it was worse and now after all these years it is exactly the same it's not worth having
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December 2022 by Rick
Used to like this company. Now should change their name to Sluggish Systems. Download speed usually 1.5 to 3.0 Mbps. Often won't even run 720p Roku..autocorrects down to 480i standard definition speed. Their service went from excellent to Comcast-like.
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October 2022 by Wendy Waller
Expensive to set up. Expensive for the bandwidth and for two years nowI’ve had terrible internet. Great during my working hours but when I’m home and want to use it… it goes as low as 3 mb. And they’ve been able to nothing about it, nor do I get a discount on my monthly rate for having terrible service. They are attentive, they’ll cash me every night to see hire it is. But I don’t want to spend every night on the phone with a tech rubbing the same does tests and found the same thing. So I gave up. And during storms… forget it. I just had a big one roll through and my Internet is still out even though the storm is long gone.
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September 2022 by Taylor Douberley
I can't say enough good things about this company. Very helpful and kind people. Always making sure I get a call back if there is very an issue and will walk me through any troubleshooting that I can do on my end. LOVE LOVE LOVE Rapid Systems.
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September 2022 by Clay Jr Shrum
Horrible service and customer service
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August 2022 by Sandra Veil
Drove from Springlake 0n 98 across hwy 27 to 66.One straight shot to 17 took a right and watchedfor their building and they are on the left.Very kind lady fixed us up with info. Paid and left another lady called us for a good time to have the system set up. They were very nice and did a great job. For about 3-4 days tried to reach CenturyLink had no internet, TV so had to get in our car to use our cell phones. Anyway Rapid System came fixed our renter up next door. They were awesome. Got a hold Of CenturyLink they sent a tech he was great he knew what the problem was and got us back on Internet, TV, and our phone. Thank ? you Rapid System for saving the day for our Renter, and CenturyLink for getting our Internet back online Thank you ? all. SPRINGLAKE RESIDENT in Sebring, FL.
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March 2022 by Saul Arvizu
Been with rapid systems for as long as i can remember, used to actually be decent internet for living in a rural area. For the past 6 months now the speeds have literally dropped to 1Mbps, when I pay for 25Mbps. Every time I call i get told the same thing, "we will have engineering look at it". At this point I doubt they even have an engineering department since this has been going on for many months with no resolution. I would avoid this ISP, if this is your only option go for star link instead. It isn't worth the headaches dealing with Rapid Systems.
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January 2022 by Kim Moran
When we 1st started with Rapid Systems it was great. As time has gone on we experience DAILY outages. It has gotten really old quickly.
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November 2021 by Alejandro Chong
this has been going on for years now and all i keep being told is engineering is working on it
