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July 2023 by Barbara K.
Thank you Sean for the call back and for having Paul check out my refrigerator AGAIN. Seems there was a series of errors where the water line was not fully turned off, allowing water to go into the water filter which was not fully drained to begin with. This is where the water that was turning into ice under the cool select drawer was coming from. Hopefully this problem is solved. Thanks for standing behind your work.
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May 2023 by James K.
absolutely the worst experience ...on top of the most important fact that like many others here I'm reviewing... they do not call back my micro/oven touch panel broke they told me part was to expensive for them to order and they needed half the part money to them as deposit I did that in dec2022 today is 5/31/23 no one returns my call and I've contacted the manufacturer parts area and they tried to call Sean/Paul twice both times they were rude n curt to the manufacturer rep yesterday after the second call to all applianc by mfg csr I was told they don't know my name and have no knowledge of a part being ordered so no return call no help when mfg rep calls they've had my money since 12/2022 do I knock on their door In Wellington? do I take them to court? if I ran my business like this I'd be in handcuffs distasteful disrespectful unprofessional irresponsible borderline theft of several hundred dollars buyer of this service beware
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April 2023 by Gail C.
The owner is beyond rude. When the refrigerator was not fixed at all and I had no refrigerator all weekend (they had just supposedly fixed on Friday evening ) I could not contact anyone. I left numerous messages. They seem very annoyed that my refrigerator didn't work. Sean screamed. I'll refund your money, but he never did . I lost all of my food and had to buy a refrigerator right away. I paid them for absolutely nothing..
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March 2023 by Gary S.
I called for my refrigerator ice maker. Sean arrived the next day and said it needed a new valve. I explained that it was urgent as I had sold my house and it needed to be working for the final walk through in 4 days. He said he would get me an estimate for my approval. For the next 3 days I called twice a day asking for the estimate and explaining I really needed to get it fixed. The lady in the office just kept saying "I haven't heard from Sean". Finally I called another company who came out the same day and fixed it - no parts needed. Due to Sean's lack of responsiveness and the incorrect I feel he should have refunded my service fee.
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February 2023 by Charlotte A.
No stars, they are by far the worse service I've had. Paul, one of their techs, did work on my washer, charged me and it's never was repaired. I've been trying for 3 months to get them out to repair it or refund my money. They are not returning calls or refunding my money. I requested a call from the owner, Sean, who has yet reached out to contact me. Stay away from this company.
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January 2023 by Lady P.
Sean (the owner) came out to fix my refrigerator. He replaced the fan, but the problem was not fixed. He told me I may need to replace another part and would order it immediately. I waited 2 weeks of not hearing back from his office, I tried calling numerous times but they never returned my calls. They could at least call me to let me know that maybe they couldn't or didn't know how to fix it or couldn't get the parts or it was delayed instead of telling me nothing, leaving me more frustrated after 4 weeks of no refrigerator. I had to call somebody else and wait more time. This company is totally unprofessional, lacks expertise, terrible service, is unreliable, and is a total rip-off (got charged $559.00 for labor and parts). What a SCAM! He was so rude the 1rst time he came with a huge ATTITUDE! I wish I had read all the bad reviews on this guy before using him. I'm really surprised he is still in business after soo many negative reviews. DO NOT USE!!!
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January 2023 by Jeff B.
Our refrigerator was having difficulty switching off of defrost. Technician said it was a circuit board that was the problem and it needed to be replaced. So we dished out $500 in parts and labor to this repair service only to discover our refrigerator was never fixed properly because it was still not functioning correctly. Called this service a number of times but couldn't get anyone to answer (they were probably screening calls and didn't want to answer questions from anyone they screwed). Giving them one star is being extremely generous. I would definitely look elsewhere for any appliance repair services.
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December 2022 by Janet G.
DO NOT use this repair service. Dean is very rude and disrespectful. He did not answer any of my questions which leads me to believe he used inferior parts when repairing my appliances. He would not call me back. Buyer beware.
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October 2022 by Michael Z.
Sean has helped us twice now with our refrigerator over the course of several years, and we recently called him about our dishwasher. He's knowledgeable about appliances and up-front about costs & repair time. That said he's super busy these days as his business has grown, so response time is a little longer than it was but I feel his expertise is worth waiting for.
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August 2022 by Carolyn F.
Wish I could give a negative star . Horrible service. Sean came out to fix our ice maker. Replaced a part and we had the same problem about a month later. He said he would get a replacement part. After waiting 5 months and calling the office periodlocally we just got excuse after excuse. Then they refused to pick up our calls or he would hang up on us. I called LG Service and they came out and replaced the ice maker in 2 days. Lesson learned. I'm sure he will never refund our money. Do not trust Sean Hogan of All Appliance Repair Service.
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August 2022 by Jason H.
We hired All Appliance to look at our refrigerator that has stopped cooling. After Sean came to the house and looked at the fridge for a few minutes he concluded that we needed a control board that cost us over $600 for install and service call. They had to order the board and when it came in on a Saturday, they installed in about 10 min and left. The problem was not fixed. When I called him back, he said the sensors are bad and he had to order them. Haven't heard from him since. After I contacted another appliance repair person, he concluded that we never needed a control board and the compressor was bad. Wish I had read reviews on this guy before calling. DO NOT CALL. They don't return calls after you've already spent a small fortune on bogus repairs.
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August 2022 by Michael C.
all appliance diagnosed a problem with our dishwasher and ordered parts. They returned and installed the parts ( $89 + shipping) totaling 115.00. The parts installed didn't correct the problem and the tech said he didn't know what was wrong. we ordered a new dishwasher and contacted Sean, the owner. I told him I was willing to pay all the labor charges but requested he refund the 115. for parts we didn't need. he assured me he would. we never received the refund he claimed he issued. Four phone calls to him, text messages and still no refund just rude answers. Guy is a thief and his tech incompetent.
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March 2022 by Pam K.
I had a service call set up and took the afternoon off of work and waited around all day and they did t show. Not even a phone call to say they couldn't come.
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March 2022 by Janet M.
Called Sean on cell , it was the only number I had. Left a message but he did not call back. I called again and he picked up.He started screaming at me that I should not be calling him on that phone, didn't I know he had a secretary. He said I was harassing him! I called the number that he gave me that was his secretary, complained and canceled the appointment I had. I cannot deal with a repairman who screams at customers and accuses them of harassment!
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November 2021 by Dawn T.
If I could give them zero stars I would!! They completely ripped us off! My husband called them to repair our washer. He came to our house to repair our washer. He left saying that it was fixed, but it wasn't! He then came back to look at it and said that he would order the part and come back within a week to fix it. It's been over a month and every time I call back to ask about my repair they tell me they will call me back and no one does!!! I had to start calling them after they started ignoring my husband's phone calls! It's been over a month and I still haven't received a call back or any answers as to when my washer will be fixed! We paid them over $300 to fix a washer that still doesn't work and I get ignored every time I ask for a refund!! Complete fraud!!!!! Please save your money and do not use this company!!!
