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November 2023 by Heather Wright
They’re very thorough. Anytime I’ve had an issue they look for a solution. If WORK was done and I don’t feel it satisfactory they’re more than willing to go back and examine it and see what they can do. I’ve only had that come up once but they took care of the situation and did fine. There was an issue, and it was at no charge. They give you a rundown on the vehicle of what is looking like it needs maintenance versus what is in good shape which gives your records a nice complete amount of information. If you do bring the car in and wait if you have an appointment they’re fairly quick. And I have a nice clean, waiting room where you can actually get some work done while you’re waiting and have some coffee. They seem reasonably priced. I’m not one to leave reviews often but these guys definitely deserve a good five stars they do good work and they value their customers.Services: Air & cabin filter replacement
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November 2023 by Jason Santos
Great shop. Straight forward and knew what they where doing. When they tried to up sell me tires I told them I knew I needed tires and they where on my list. They didn't ask me again.
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October 2023 by Damion Brimstone
One of the best shops that I have ever had one of my vehicles serviced at. Daniel and his staff are extremely service oriented and they make the customers feel at home. I highly recommend Apex Automotive to anyone searching for that home town service experience.F. Murphy
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September 2023 by Katrina Van horne
I wanted to thank Manager, Daniel Justus & Assistant Manager, Dre Mathis. Dre went above & beyond. I got a paid for Lyft ride to get a paid for rental car. Our car was ready the next morning...maybe same night, but they didn't call. Also, car went there twice & wasn't repaired. I blame Carmax. The car they sold us either is unable to be repaired, or they don't want it to be repaired until the warranty expires. Anyway, Apex also has a nice, quiet, private waiting room there as well.
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September 2023 by Unknown Future But That's OK
They were very honest and patient when explaining what was wrong with my car. They are very professional and nice, would go to them again.
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July 2023 by Jay Y.
Nice gentleman and the shop were able to accommodate my oil change last minute and quick service m.
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July 2023 by Ana Alegre
The front engine splash cover of my car detached itself and I called last minute on a Friday to see if they could help. They checked my car a couple of hours later, and even though they couldn’t help fixing the main issue, they tried to reattach the part so it wouldn’t drag and break until I got to the dealership. Great customer service.
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July 2023 by Tom Adamczyk
The guys are the shop are very knowledgeable and honest. The best part is the text/app based updates that tell you what is being done with the car, annotates the order and price, and I even got pictures of the diagnostic screen.
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June 2023 by Bruce G.
someone recommended Apex to me and I couldn't stand the "dealership " mentality anymore. So trying Apex to change my oil and give me the 10 point inspection was easy and thorough. Changing a $1700 headlight seemed a bit more complicated but Apex had no problem doing the job and in a timely manner. I would recommend Apex for all my car maintenance and repairs.
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June 2023 by kumar kalidindi
I have had a couple of experiences with Apex Auto and both have been excellent. Recent was a pleasant experience getting an alignment job done. Right from setting up the appointment, service by professional staff, waiting in a clean area and having the before & after alignment metrics explained. Very satisfied!Service: Wheel alignment
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June 2023 by Nathan W.
I have been bringing all of my family's vehicles to Apex since 2015. They always take care of anything I need to keep my family safe on the road whether routine service, oil changes, nail in a tire etc. And they do it for a fraction of the cost of what the dealer charges! I also love that they give a 15% discount to Costco membership holders (this was originally the only reason we got a Costco membership). I am very happy with the rapid, efficient, cost effective, transparent and friendly service that I get from my Apex team and look forward to continuing to do business with them for years to come!
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June 2023 by Lisa S.
Dre in the shop is just the nicest guy clean shop. I am going to tell all my friends to go to this particular Apex number one and definitely see Dray. An amazing experience. Thank you Dray.
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May 2023 by Donald Silliman
Took my wife’s car in for an issue with idle/stop. They checked EVERYTHING and could not find anything wrong or reproduce the issue. When I went to pickup the car there was “No Charge”!!Things like that are rare any more. But it happened before. Took my truck in for an AC issue. They diagnosed the problem but informed me that it would cost $500 to fix, but if I took it back to the dealer it should be covered by the warranty. Even called the dealer to confirm. The dealer fixed it for no cost to me!Twice at Apex Automotive they went above and beyond- when either of our vehicles need service I will take them to Apex.
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May 2023 by Callmeh Shanice
Great experience and great customer service.I will always be a returning customer because they are reliable, affordable and I trust them with my car ❤️Services: Tires
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March 2023 by Cade Jorgenson
Apex automotive does quality work, if you are able to pay for it. They gave my older car a thorough inspection from top to bottom, and gave me great recommendations for what I need to look out for. There was a lot of work that could have been done and I appreciate everything they pointed out to me. I originally came here because they sent one of their discount coupons in the mail. Little did I know with discount it would still be 20% more expensive than other places.They use corporate pricing, so all their parts are marked way up. For reference, they quoted me $250 dollars for changing the serpentine belt, $100 for a belt and $150 for labor. Got it replaced elsewhere for $100 total.Steve is great at the front, but the other guy up front kept trying to convince me to go through with 1000s of dollars of preventative(and unnecessary) service for a car worth 5k.Long story short, they will do quality work on your cars and keep them running great, but you can definitely find service for half the price. ThanksServices: Brakes
