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December 2023 by Susan Morabito
I can't describe what a terrible experience we had. My dog Zack passed away and they gave me all different reasons why he was sick. I only went twice and they knew my baby wasn't going to make it and the sucked me into getting a Benfield Wellness Program. Now my baby is gone within a matter of 2 week after going there I have to pay a year for the insurance the sucked me into. STAY AWAY!!!
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December 2023 by Miro Z
They are competent and caring. Gave us all home care support for hospice care of our 17 yr old puppet. We been using them 10+ yrs when they were called Planco.
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November 2023 by Maileny L.
I spent years paying for services for my pets but unfortunately when one of them started with diabetes, they were only tests that sometimes did not have the result, incorrect diagnoses, no education to prevent complications, they are only interested in money, one of the worst places...
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September 2023 by Vickie Justice
Dr Cassidy is one of the best veterinarians I've ever had. She went above and beyond to diagnose our Lucie and get her on the meds she needed. She has always been so compassionate and professional and she really cares about her patients. This Banfield has exceptional staff that care and treat you with the kindness you deserve.
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September 2023 by Lee-John Sobering
Couldn't be better! Staff & vets are truly caring..attention to every detail.
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August 2023 by Kim Mason
Brought our new puppy to get up to date on his vaccines. The office was extremely clean and welcoming and the staff was quick, efficient, and kind. We were able to see Dr. Brittany Cassidy and she was just phenomenal with Woods. Such a kind hearted doctor who explained everything and answered all our questions without being dismissive. Overall we were super happy with our visit and will definitely be back - we signed up for their puppy plan which was a great deal. Definitely recommend this office and especially Dr. Cassidy. You won’t be disappointed.
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July 2023 by Erin P.
Treated my shy people aggressive dog very very well and were very patient. I appreciate the professionalism and patience.
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July 2023 by Phil Thompson
Unfortunately we were sucked into their care plan and it is still hundreds of dollars every time you go in and they can never yell what’s wrong. A lot of people have this problem so I suggest staying away
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June 2023 by LOUIS FRANGOS
Always efficient and helpful.
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May 2023 by Fajaron K.
My personal experience, I will not recommend this place. I honestly feel that our pets are like family. This place treat them as an opportunity to sale, sale.... The receptionist is wonderful but from the moment that you past registration they look at your profile and if your pets already have the wellness plan. The next step is to see what test can they sale. I am not sure how much pressure this PPl are under to make their numbers but I am not comfortable with that while treating my furry babies. My dog had a simple bite infected that I made an appt for my dog to bring him for an infected bug bite. They gave me a drop off appt. Later, I received a call from a lady that inform me that they will have to cut my dog and send the bite out this is before droping my dog off... I was in complete horror. Consequently, took my baby to another vet... it was just infected bite and they gave me meds to apply.
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May 2023 by Monica Queris Rojas
Staff very kind and sweet with our animals! Highly recommended!
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May 2023 by Tracy Young
Great staff & facility
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April 2023 by Anthony A
Dr Cassidy and hear team are amazing. We have trusted Banfield for years with the care of two dogs and have never been disappointed.
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April 2023 by Rhonda CoueyBrisson
Helpful and caring staff
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January 2023 by Erin Redfield
The staff is very friendly.
