-
February 2024 by Cary Leibowitz
Joseph rossi was so informative, made the choice easy.will go back and purchase again
-
February 2024 by Lucas Devin
Highly recommend Josh Simmons. Gave us a great deal and very personable.
-
February 2024 by Todd Devin
Bought two mattresses through Josh Simmons in one of the most enjoyable buying experiences. He gave me a great deal and was very efficient in the entire process. Highly recommend!
-
February 2024 by Christian D
Honest, reputable and easy. I worked with Josh today and he gave me his honest opinions after we discussed my needs. The reason why I came to City Mattress was their reputation for quality and customer service, and they lived up to it. Josh made my purchase for my wife and I super easy and we can’t wait to sleep on our new mattress
-
February 2024 by Carlos Mejia
I came in with questions on financing and Josh Simmons had every answer I needed he help me pick out a good bed at a good price ver professional
-
February 2024 by JOHN
Amazing experience at City Mattress. My salesperson Josh listened to all my needs and found the perfect mattress for my wife and I. We highly recommend Josh as well as City Mattress for all of your sleeping needs.
-
January 2024 by Amanda Sanabria
Pam was so helpful and a pleasure to do business
-
January 2024 by celene ferranolo
Great customer service at City Mattress,Royal Palm Beach. Pam Chiprut’s knowledge and patience made for a good experience in choosing a mattress! Thank you Pam!
-
December 2023 by Donna Rae Mccall
Purchased a California king beauty rest.Pam was amazing
-
December 2023 by Jeff Rubens
On behalf of my family member in WPB: Excellent after-sale service by City Mattress and by salesman Chris Johnson of the Royal Palm Beach location. Highly recommend Chris and the City Mattress team. Now...why don't you folks open a nice, new southern location near me in say, South Miami/Pinecrest/Palmetto Bay?
-
June 2023 by Debbie Wagner
Store is laid out very nice, very clean, prices are clear on each item.Salesman Robert was friendly, kind, and very knowledgeable about all the different mattresses. He was also patient with me trying all the different mattresses.
-
May 2023 by Natalia Melian
Good afternoon, I purchased a mattress from your store yesterday to place inside my RV. It was delivered today about an hour ago we contacted the store right away after placing it on top of the bed frame and realizing its too big of a mattress. Before purchasing we tried a queen mattress we had at home and it was too small. To my understanding there is nothing in between a queen and a king but there actually is a custom king for Rv's I wasn't even aware of. We are trying to return the mattress it is unused it was just dropped off when we called and no-one wants to come back to get it. The delivery person left it in the front of my house with my father in law. We didn't know it wasn't going to fit. When I purchased the mattress I wasn't told I couldn't return it in case of any issues. They did tell me I could try it for 30 days and if I didn't like it I could exchange it for something else of equal or higher price. Why would the sale representative leave out such valuable information ? If I knew that it was non returnable or returnable with a restocking fee of $150 I wouldn't have purchased the mattress I would have measured first in case of any problems or had the delivery guys wait until I tried it on the bed frame. Its very unprofessional to do something like this to a customer when ever I purchase items that are unreturnable they tell me right there and then before purchasing. If you have the following question was I told about the restocking fee no I was not either and yes the back of the invoice has the terms and conditions but that was provided to me after I made the purchase of the mattress a little too late isn't it? I wouldn't have any issue with paying a restocking fee if I was made aware of such fee in the first place. That's just a big stay away sign for any future purchases I would have needed to make. Another note I wanted to make is I clearly told the sales person Kris Johnson that it was a mattress for an RV not for a home bed it would have been nice for sale personnel to be knowledgeable and know that RV mattresses are different and can be custom bed frames.
-
May 2023 by Matt McMahon
Had a really good shopping experience here. Robert was super helpful and knowledgeable about each and every mattress. A+ service and would come here again.
-
December 2022 by Akan Jonah
One thing I want to save money on Is my sleep. I love to sleep and I love to do it a lot but the more important I like to enjoy while doing it. Displays made my sleep and dream.
-
October 2022 by G Andrew
John Wilson is an excellent sales rep and was very informative on helping me make my decision on choosing the right mattress. I’m happy with my Aireloom. I highly recommend John, and the store.