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February 2023 by Tracy Bezotte
We worked with Russell and Janie Pemberton from Caldwell Banker. They are from the Wellington office in Florida. In order for use to close on the sell of the house he said that he would pay for the home warranty and it would cover everything. We even said that we have never had good luck with home warranty. He assured us that this would be thru Coldwell Banker and they cover everything.2 days after we moved in the dyer stopped working we called the home warranty and was told that it was not covered on the policy. We contacted Russell and Janie on December 28th and informed them that the dyer was not covered. Russell responded that he would get back to us. Well he never did and he plew us off.Then our air conditioner went out and we contacted Russell and Janie on January 23rd Russell responded with a question mark. I then explained what happened and no response back.Well guess what the air conditioner is not covered because it's a pre existing. So as we discussed with Russell and Janie Pemberton in the beginning that the home warranty does not work and they both said no do not worry it's not the same anymore and it is thru Caldwell Banker and they take care of the customers.This is costing us a fortune in repairs for the house. We are vary unhappy with the way they led us to insure we would not have any problems.
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February 2023 by Google user
We worked with Russell and Janie Pemberton from Caldwell Banker. They are from the Wellington office in Florida. In order for use to close on the sell of the house he said that he would pay for the home warranty and it would cover everything. We even said that we have never had good luck with home warranty. He assured us that this would be thru Coldwell Banker and they cover everything.\\n\\n2 days after we moved in the dyer stopped working we called the home warranty and was told that it was not covered on the policy. We contacted Russell and Janie on December 28th and informed them that the dyer was not covered. Russell responded that he would get back to us. Well he never did and he plew us off.\\n\\nThen our air conditioner went out and we contacted Russell and Janie on January 23rd Russell responded with a question mark. I then explained what happened and no response back.\\n\\nWell guess what the air conditioner is not covered because it's a pre existing. So as we discussed with Russell and Janie Pemberton in the beginning that the home warranty does not work and they both said no do not worry it's not the same anymore and it is thru Caldwell Banker and they take care of the customers.\\n\\nThis is costing us a fortune in repairs for the house. We are vary unhappy with the way they led us to insure we would not have any problems.
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May 2022 by Erin M.
Worked with the barwalds that were pushy and forced me into a short contract on home that had been on the market over six months, gave me a home inspector (Beacon) that missed there were only two nails and not three in the roof, and when my homeowners insurance came out to inspect, they found only two nails; I was passed my 10 days for my deposit refund to back out of the purchase and I no longer received a discount on my insurance.
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August 2021 by Norma Anne Chattin
Lynn and Bob Barwald are exceptional. They worked with us from start to finish with professionalism and expertise. Their cheerful demeanor and caring approach made our home purchase a positive experience.
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August 2021 by Shakeh Nazarian-Nik
Wonderful office with professional experienced agents to choose from.
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November 2020 by E H
Realtor agent Donna specialeUnprofessional FREC should be notifiedWould never recommend Coldwell banker this location was the worst and horrible service
