Geek Squad
Hours:
1040 S State Rd 7, Wellington FL 33414 Hours
About Geek Squad
Geek Squad provides electronics installation and repair services. The experience can vary significantly. Some customers report excellent service for installations. Technicians are described as very professional and very efficient. They show up with everything they need to get jobs done quickly and with a high level of quality. They work well together to maximize the use of their time and complete work within an hour. They clean up the area after finishing. Customers appreciate the communication, such as a call to give a time of arrival. The sales people are also noted as very nice, and the service contract is considered great by some who have used it multiple times. However, other experiences are less positive. The phone number for customer service is not helpful at all. There can be confusion over repair services, with customers being turned away for items not under a protection plan when they were told repairs were possible. This information is not always communicated clearly beforehand.
Most Recent Reviews
April 2024
Phone number for customer service is not helpful at all. Told us that they could do game console repairs but when we showed up with our console they turned us away because it's not under a protection plan. That would have been helpful information.
April 2023
I have found the sales people to be very nice. I joined the service contract. I have already used them 3 times. It's great.
March 2021
Thankyou to the wonderful technician John Paul who came to my house to fix my computer. He was very polite and knowledgeable. I cannot say enough good things about him. Thank you again I wish there were more stars.
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- Wellington, Florida