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December 2023 by Lenore
I’d like to say you have a jewel employed with a gentleman named Patrice, he was very helpful, courteous, and my glasses came out perfect. thank you very much for an excellent experience at LensCrafters due to Patrice.
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December 2023 by LL COOL K
This is the best Lens Crafters in town ?Mr.Patrice Datus is very helpful in helping you get the Best service. I highly recommend his store in the Wellington Mall!* He Is The Manager of The Year * 2023
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December 2023 by Dil Mor
Patrice Datus helped me and he is truly the BEST. His service showed professionalism, kindness and love. No money is worth more than the kindness I received from him.
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October 2023 by Kelly Austin
Exceptional customer service. Patrice was my go to person and he was amazing. He knew what he was talking about, gave good advice on frames, and was very patient with me (I'm indecisive). His female associate was also very helpful and fixed/tightened my old frames for me without even asking. From exam to purchase my experience was top notch. My hubby and I will be back every year from now on for our new frames.
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October 2023 by Mashera Buchanan
My frame literally broke in my hand while cleaning it! It never fell! I’ve only had it for a couple months and I hardly wear it!!!! I’ve had cheaper frames that lasted longer! I’m confused. I spoke to a rep on the phone and she sounded so indifferent. She didn’t even offer any help or solution. Callous indeed! When you pay for quality, you expect some longevity of the product. I would never shop with lens crafters again and would not recommend to a soul!
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August 2023 by Craig Maschal
Awesome experience all the way around. Great glasses! Great service! I highly recommend!
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July 2023 by Carlos Torres
Excellent customer service, above and beyond with our exams and glasses. The treatment is very personal, Patrice makes you feel like family, thank you!
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July 2023 by Nilmarie Vazquez
LensXrafters at Macys is the best option to do your eyes exam and glasses. I'm very happy with my eye exam, my glasses are beautiful and the attention from the staff was superb. Patrice was very attentive and professional. Highly recommended.
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July 2023 by Ana Lezcano
Thank you for your help Patrice! You made my experience perfect!!! Anyone looking for great customer service and splendid merchandise this is the place to go ?
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June 2023 by Kareem Ramsey
Patrice took care of my glasses real quick.And re-fit them perfectly.Great service!!!!??????????
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April 2023 by ADRIANA borgia
Id give 0 stars if I could. I would not recommend LensCrafters at Macys in Wellington to anyone. the worst glasses I’ve ever purchased…. They were $800 and I paid EXTRA to have a thinner lens. They are completely over the frame on either side. I took them back to be fixed and I picked them up today. STILL THE SAME. my left eye is still not correct and the lenses are completely loose in the frame. I paid a lot of money to have them made correctly, so i expected a certain quality. I even asked twice if the lenses are going to be thin, they assured me they would be. These glasses are garbage. Please do not waste your time and your money here. Unfortunately I don’t have my receipt, eventhough I paid with Macys card, so I can’t return this garbage. DO NOT go here.
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April 2023 by Kevin
Patrice is awesome... a true asset to your corporation. Knowledgeable, Assertive, Customer true Service manager, and Friendly.
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April 2023 by Judy Hillberg
Very friendly and professional. Steven Manning was very polite and helpful.
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March 2023 by gary Timmer
Our experience was great and absolutely amazing. The manager Patrice was very helpful and knowledgeable, and he made our time there great considering he took care of me and 3 members of my family.
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March 2023 by Christine B.
Don't waste your time here. Awful customer service. Don't care about the customers and have no desire to rectify issues they created. The manager, Patrice is not on top of things and makes excuses. Better training desperately needed at this location in Macy's at The Wellington Green Mall.